Page 3 - LIT Primer
P. 3
RATIONALE
• Training team believes in the cost of not
training people. Untrained employees will,
inevitably, lack the knowledge to use company
“resources” properly, which will lead to waste
and also, lack of knowledge about procedures
will affect customer interaction and loyalty.
• Acknowledgment of the importance of having a
Talent pool who are ready and able to take
upon a role when the opportunity presents
itself.
• This program will also support the goal of
having a succession plan for critical roles and
critical talents.
• This program also sees the benefit of
improving the skills and competencies of
employees who do not aspire for higher
positions but would want to have personal
development none-the-less.
