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        <div id="content-top1">Page 5 - SMS Corporate Brochure</div>
        <div id="content-top2">P. 5</div>
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    <pre style="white-space:pre-line"><code>01 	DEDICATION AND ENGAGEMENT

       We are fully dedicated and engaged with you throughout our service delivery in order to be
       proactive to your needs.

02	 WE GO ABOVE AND BEYOND

       Service Master Solutions promotes our service operatives to go above and beyond to improve
       your experience as a client, in addition we are actively engaged with our teams to improve the
       service experience.

03	 OUR EXPERIENCE

       Our management team have over 40 yearsâ€™ knowledge and experience of delivering cleaning,
       security and environmental / waste management services across a wide range of environments.

04	ADVANCED TECHNOLOGY

       Our technologies ServiceNET and ServiceDESK help us to provide transparency and reporting
       across all our operations, thus ensuring that we are responsive to any and all business activities.

05	HIGH QUALITY PERSONNEL

       We empower great people who portray our mission to provide a high quality and reliable service.
               â€œ Serwan Georges provided cleaning and janitorial services to the organisation I was
                 previously employed by.
                The quality of deliverables was always of a consistently high standard.
                The organisation ran on a 24/7 x 365 basis and it was imperative that office and
                 service areas presented well and were maintained.
                Any additional service, over and above the contract, was always fulfilled promptly
                and efficiently.â€
                                                                                                         Simon Stebbins
                                                                        Manager, National Property and Facilities
                                                                                                                      Foxtel

               â€œNetwork Ten has had an extremely positive relationship with Mr. Serwan Georges for
                 the past 13 years during which I had direct dealings with him.
                 Our companyâ€™s experience of Serwanâ€™s highly focused dedication to meeting our
                expectations set a high standard.
                 Serwan gained the trust and respect of this company and its employees through his
                 responsiveness and commitment to providing service excellence.â€

                                                                                                            Guy Shimwell
                                                                                             Station Services Manager

                                                                                                             Network Ten

                                                                                                    Service Master Solutions
                                                                               Ph. 1300 408 641 www.smsgroup.net.au</code></pre>
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