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1.1 What Is Digital Literacy?
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Digital literacy—the ability to understand and appropriately use electronic technology to
accomplish educational, professional, and personal goals—is vital to your success in school,
work, and your personal life. Increasing your digital literacy is a primary goal of this class and
this text, and the materials in this course will not only help you build on your current knowl-
edge, but also expose you to new technologies that can create opportunities for you in future
careers. Don’t worry if some of these technologies are new to you. By the end of this course,
you should have all the information you need to complete your Ashford University courses
and become digitally literate.

The good news is that you already have a head start! You have already completed at least one
course, and there is a good chance you have a smartphone or a tablet, or regularly access the
Internet for entertainment or to interact with friends. Your knowledge of these technologies
will help you transition to the electronic tools you will use in your Ashford University class-
room and in the workplace.

In this new digital world, we don’t usually take out a pen to write a letter to someone; instead,
we send an e-mail or a text message. We rarely visit a physical library to search for informa-
tion; instead, we search electronic databases on the Internet. Recall that once Chantal learned

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