Page 20 - ATR 6 2014 web

Photos: Beth Hall
before the used truck division deter-
mines which Summit dealership to ship
them to, said Doug Carney, service
manager at Summit Truck Group of
Joplin.
“Any one of our locations, if it’s
going to be put on the lot for retail, it’s
got to come to us to be serviced,” he
said.
The Summit Certified program
includes a 180-point inspection, diesel
particulate filter cleaning, preventive
maintenance, necessary repairs, depart-
ment of transportation inspection
and detailing. All trucks come with a
Summit Certified packet that includes
copies of the 180-point inspection, DOT
Photo: Beth Hall inspection, itemization of the work per-
Summit Truck Group’s doug carney and formed and quality control documents
randy smith on all work completed.
“We’re looking at a lot of different
Navistar, one of the nation’s lead- items on a truck,” Smith said.
ing manufacturers of commercial trucks Likewise Navistar’s Diamond
— as well as buses, defense vehicles Renewed plan includes a 180-point
and engines — recertifies its flagship, inspection, mechanical and aesthetic
International brand trucks at the man- reconditioning, replacing diesel particu-
ufacturer level through its Diamond late filters and diesel oxidization cata- Before and after detail shots of a
Renewed program, which was developed lysts, exhaust gas recirculation (EGR) reconditioned tire and wheel at Summit
at its Used Equipment Reconditioning calibration software updates, checking Truck Group in Johplin, Mo.
Center (UERC) in Indianapolis. and repairing brake systems, major
The customer base for used trucks body repair and painting the frame The warranty also includes Navistar’s
is across the board, but the buyers all rail. The recertification is performed OnCommand Connection uptime
share the desire to get the best truck for International’s ProStar, TranStar monitoring system — a fleet man-
they can for the money. and LoneStar models made in 2010 or agement software it offers with new
later and powered by MaxxForce EGR trucks.
InSPectIonS engines under 400,000 miles and up to The warranties provide the buy-
Navistar’s UERC in Indianapolis 450 horsepower. ers the peace of mind that comes with
supports its 15 used truck centers “The main objective is to sell a knowing they have a reliable vehicle,
around the country as well as its dealer good, clean, dependable used truck because even a used truck represents a
channels, meaning no matter where the when it leaves here,” Carney said. major financial outlay.
work is performed, a Diamond Renewed “They have confidence when they
truck has undergone the same, stan- warrantIeS purchase this truck it’s going to stay on
dardized, reconditioning process. Summit Ultimate Warranties are the road and serve them well,” Wilson
“We will certify our own trucks available for one year or 100,000 miles said.
that we sell through our used truck and cover powertrain, turbo charger, “It’s insurance for them,” Carney
center,” said Michelle Wilson, Navistar fuel deliver, emissions package and said.
dealer and marketing manager for the electronic control module. Custom war-
southwest region. “And Summit will go ranties for specific packages are also SeLLIng USed trUckS
through the same process and recertify available. Summit, one of Navistar’s largest
trucks in their possession.” Under its System 1 Confidence dealership groups, is a fairly new com-
Trucks are usually brought to warranty package, Navistar offers pany but its relationship with Navistar
Summit’s 150-truck facility in Joplin OEM factory-backed warranty cover- dates back a ways. Summit is the
in twos by an outside, or driveaway, age for up to two years or 200,000 result of a merger, at the beginning of
company and then given the treatment miles and includes EGR components. 2014, between dealer groups Diamond

20 arkansas trucking report | issue 6 2014