Page 2 - The RCT Newsletter March 2017

Additional Companies Owned by Comcast (CMCSA)

NBCUniversal Media, LLC

NBCUniversal Media, LLC, is Comcast Corporation's media, content and entertainment arm.

The company owns and operates numerous media properties, including broadcast networks,
cable networks, movie studios and theme parks. It is a wholly owned subsidiary of Comcast Comcast
Corporation.
Stocks
Comcast Spectacor
NASDAQ: CMCSA
Comcast Spectacor is a live sports and entertainment company based in Philadelphia,
Pennsylvania, the same city where its parent is headquartered. Spectacor owns the The Comcast U.S.
Philadelphia Flyers, an NHL hockey team, and operates the Wells Fargo Center sports and Employee Stock

entertainment arena. Purchase Plan (ESPP)
open enrollment
Universal Studios period for the second
quarter of 2017 is
Comcast owns popular film studio Universal Studios; it is considered one of Hollywood's "Big
March 1-15. The ESPP
6" film studios along with Warner Bros. Entertainment, The Walt Disney Studios, Sony Pictures
offers you an
Motion Picture Group, Fox Filmed Entertainment, and Paramount Motion Pictures Group.’’
opportunity to
Read more: Your Complete Guide to Everything Owned by Comcast (CMCSA) purchase shares of
Comcast Corporation
Class A common stock

at a discount using
after-tax payroll
deductions. Eligible

employees can
Improving the Employee & Customer Experience with NPS Elevations purchase stock at 15%
off the lower of the
following:
For almost a year now, employees across our company have been putting the Net

Promoter System (NPS) into action. Customer and employee feedback is the cornerstone •The closing price on
of NPS, and by listening, learning and acting on that feedback, we’re addressing gaps in our the first business day
systems, tools, processes and policies and delivering a better customer experience overall.
of the quarter
NPS Elevations empower employees to raise issues at the local level and elevate them to
•The closing price on
Regional, Divisional or National teams for solutions. Sometimes those solutions result in the last business day of
new, more customer-and employee-friendly ways of doing things. And where it makes
the quarter
sense, those changes are scaled, creating a better and more consistent customer and

employee experience companywide.

Click here for more
As of 1/24, there are 2,154 NPS Elevations. 1,075 of these Elevations have been resolved
or closed to date. About 93% of Elevations have been resolved at the Division level or information.

below.

Learn more about NPS Elevations click here

Learn more about the Customer Experience Fact Sheet click here

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