Page 8 - Under The Roof Avonside Group staff newsletter - August 2018

UNDER THE ROOF

PLOUGHCROFT EARN BEST OF

HOUZZ 2018 CUSTOMER SERVICE
AWARD THROUGH CUSTOMER

REVIEWS

WE ARE HAPPY TO ANNOUNCE THAT OUR HOME
IMPROVEMENT BRANCH, PLOUGHCROFT LTD WON THE BEST
OF HOUZZ 2018 CUSTOMER SERVICE AWARD EARLIER THIS
YEAR – THANKS IN NO SMALL PART TO THE NUMBER AND
QUALITY OF CLIENT REVIEWS THEY HAVE RECEIVED ON THE
LEADING HOME RENOVATION AND DESIGN PLATFORM.
—
An annual analysis of over 40 million monthly unique users
that make up the Houzz community revealed that Ploughcroft
is among the top-rated home improvement professionals on Houzz, which has
more than one million active home building, home improvement and design industry
professional members.
For Ploughcroft’s Managing Director, Chris Hopkins good customer service is at
the heart of how Ploughcroft operate: “Customers are why Ploughcroft go to work;
every member of the Ploughcroft team strive to offer professional and friendly service
to each customer, no matter if we are installing an Eco Roof™, repairing a roof or
carrying out a conservatory roof replacement. Therefore, customer feedback is of great
value to us and constantly shapes how we deliver our home improvement services.
“We’re very grateful to Houzz and our customers for the Houzz Best of Customer
Service award.”
Marcus Hartwall, Managing Director of Houzz UK and Ireland said: “We’re so
pleased to award Best of Houzz 2018 to this incredible group of talented and customer-
focused professionals, including Ploughcroft Ltd.
“Each of these businesses was singled out for recognition by our community of
homeowners and design enthusiasts for helping to turn their home improvement
dreams into reality.”
—

NEW STARTER: Angela Guy, Sales & Office
Administrator, Ploughcroft.

Our home improvements specialists, Ploughcroft Ltd were glad
to welcome Angela Guy as their new Sales & Office
Administrator earlier in the year.
Angela enjoyed her first day at the business on 2nd May
and has so far found her experience working at Ploughcroft very
interesting.
—

www.avonsidegroupservices.co.uk