Page 20 - English Class 9

usually through video chat. Telehealth
makes it possible to connect patients
and clinicians from any location. It
provides access to a wide range of care,
including primary care consultations,
psychotherapy, physical therapy, and
even emergency services. It allows
primary care clinicians and specialists
to further their reach for treating
patients wherever there is an internet
connection.
The benefits of telehealth for healthcare
providers and patients is that these services can be faster, safer,
more effective, and less expensive in the long run, especially
during a time like the COVID-19 pandemic, where telehealth
has allowed access to medical care without going to hospitals
to protect patients and hospital staff from being exposed to the
infection.

Reporter : What are some of the main drivers behind the acceleration and
momentum of telehealth services?

Chang : There are two major drivers for this fast-growing market.
The first and most recent driver for telehealth has been the
global COVID-19 pandemic. Strong social distancing and
minimal physical contact precautions have pushed the shift
to telehealth and remote consultations as it aids in infection
protection.

These precautions and increased hospital bed shortages
have forced medical facilities to incorporate more telehealth
technologies to keep up with demand and maintain care
continuity for patients at home.
The second driver is the shortage of medical professionals when
demand is increasing every year due to an aging population and
more and more patients with chronic and non-communicable
diseases. For people living in rural areas, their medical demands
are underserved due to insufficient resources and long distances
to drive into cities for care. Telehealth is one of the promising
ways to tackle the challenge of doctor shortages and expand

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