Page 74 - Employee Handbook 1-2015 rev9

These changes must be submitted in writing on a Change of Personnel Information form
which is available on the Employee Center: http://wshome.cityofws.org/wshome/forms/forms or
in the Human Resources Department.

F. Employee Assistance Program (EAP)

The City of Winston-Salem realizes that its employees may have personal problems, and
believes that almost any problem can be successfully resolved if it is identified early and the
appropriate help is obtained. The Employee Assistance Program offers all employees and their
immediate family professional and confidential help. Through the Employee Assistance
Program, experienced counselors provide employees and/or immediate family members with
help in understanding problems with stress, marital or family difficulties, alcoholism and drug
abuse, depression, financial pressures and other personal problems.

While the program may be used on a voluntary basis, supervisors who have documented
a decline in your work performance, behavior, substance abuse, time and attendance or other
related performance or conduct characteristics, may strongly encourage or require you to
participate in the Employee Assistance Program. If an employee is required to attend EAP
counseling sessions as a result of a Supervisor Referral, then the employee must sign the referral
form to allow the counselor to submit information to Human Resources under the terms of the
Supervisory Referral. Failure to sign the referral form may lead to disciplinary action.

If an employee tests positive for alcohol under the City's drug and alcohol testing policy,
they will be required to participate in the EAP if not terminated. While participating in
mandatory EAP sessions, employees will be subject to unannounced drug and alcohol testing. If
asked and/or required to participate in the Employee Assistance Program, the EAP consultant
will provide information to your supervisor to verify participation in the Employee Assistance
Program. Only that information which is relevant to your particular work related situation
will be released to your supervisor. All other information and contacts with the EAP
consultant are confidential.

Services are provided by a third party contractor. You will be offered an appointment
with an EAP professional counselor or you can discuss your situation over the telephone.
Together you will decide if the nature of the problem requires additional counseling. Twenty-
four hour emergency service is available.

The City pays for the professional assessment counseling to evaluate the problem and
make recommendations regarding further help, if needed. Additional counseling or treatment
may require payment by you or a family member. Any expenses incurred in seeking additional
counseling or treatment, beyond that which is covered by the City's medical insurance, will be
your responsibility.

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City of Winston-Salem Employee Handbook (January 2015 Revision)