Page 28 - MTW NOVEMBER 2021 - Digital Magazine_Neat

COVER STORY
Q. Who are your major customers?
ARVIND MIILS, BHEL, ESSAR OIL, ESSAR STEEL, CEAT LTD,
FORD MOTORS, JINDAL STEEL & POWER, AMBUJA CEMENT,
LARSEN & TOUBRO, ADANI PORTS & SEZ, NAVNEET
PUBLICATION, NILKAMAL LTD, ROTOMAC GLOBAL, SKODA
AUTO PVT LTD & MANY MORE [KINDLY REFER: WEBSITE:
https://www.bhavyamachinetools.com/clients ]
Q. What percentage are your repeat customers.
Why do they come to you again and again?
Reason:
Product Quality & Product Rate
• Availability of the product
• After Sales Support
• Product Durability
• Customization of the product
Q. You are in a highly competitive business. How
do you maintain your competitive
edge?
• World best Technology with features
• Provide different product in the market
which are innovative
Q. How do you look at the future
of your company vis-à-vis that of
the machine tool industry?
• In Machinery Tools industry as a World
leader
• To improve the presence in the different
countries
• To Grow the Client Base
“Customers’ requirement is paramount All Geared Heavy Duty
to us. When we get an inquiry and we Radial Drilling Machine
22 MACHINE TOOLS WORLD NOVEMBER 2021
do not have the required tool in our product portfolio, we
immediately set up a team to study if that specific type of tool
can be procured. As a result, Bhavya’s product portfolio is
ever-expanding. This approach is what has earned Bhavya its
name. Our team is always ready for new challenges. With the
support of such an amazingly hard working & dedicated team,
Bhavya is what it is today” says Rohit proudly.
Moreover, this is a company that creates
families. The company is a platform to
grow for anyone and everyone. The doors
of Bhavya Machine Tools are always open
for anyone who wants to enter. Anyone
from any field or in need is provided the
backup and support they require. The
company believes that it needs to know
the employees not only at the professional
level but a personal level as well. The first
priority is to solve the personal issues of
the employees.
As Bhavya’s wings spread to the
international markets, the third generation
of the Shah family, with their creative ideas
and new technology, is set to join the family
business.
www.mtwmag.com