Page 2 - 2017BulbDirect_Catalog

NEARLY 30 YEARS OF EXPERIENCE!

Bulb Direct has been selling TERMS & CONDITIONS
replacement light bulbs through PAYMENT
our catalog distribution since 1988 Mastercard, Visa, American Express
and on the internet since 1996. We and Discover cards are accepted.
are extremely proud of our 100% Orders may be prepaid by money
satisfaction guarantee and want to be order or check; there is a $20 fee for
your trusted source for all your light returned checks. Net-30-day accounts
bulb necessities. Everyone at Bulb are available; please call for details.
Direct works hard to give you the very A late fee may be charged on all
best personal service and supply you past-due accounts.
with the superior bulbs you need.
PRICES
All prices are in U.S. Dollars and are
Thank you for choosing us! subject to change without notice.
At Bulb Direct, our commitment will BACKORDERS
always be to provide you with the Backorders are shipped as soon as the
highest level of personalized customer merchandise arrives at our facility.
care and satisfaction possible. Most backorders follow within 3
weeks, although some take longer
due to limited production of certain
At Bulb Direct, you will find: products.
- Exceptional customer service RETURN POLICY
- Brand name quality from manu- All products purchased carry a 100%
facturers like Osram Sylvania, GE, guarantee. If for any reason you are
Philips, Ushio, Eiko, Duracell and not satisfied with your purchase,
Pyramex you may return it within 30 days of
purchase for
- Great prices that you will find on our an exchange or a full refund of the
website at BulbDirect.com or by calling product purchase price with prior
us at 1-800-772-5267 authorization number. Special orders
- A live person to answer the telephone will be subject to a restocking fee.
during our business hours to help DAMAGED SHIPMENTS
answer questions and take your order We take many precautions to assure
your order will arrive promptly and
- Exceptional shipping policy, one flat safely. But, if the merchandise has
packaging, handling and shipping been lost, damaged or broken during
charge per order to be delivered UPS shipment, please call us at 1-800-
ground in the contiguous United States 772-5267 and inform us within 10
days of receipt of your order. Please
keep all packaging for inspection.

We are serious about providing our customers with the highest level of service possible with
brand name quality at the right prices on time, each time. Your opinions are important to us
and we enjoy hearing from you. Feel free to email or call us with your comments or concerns.
Easy ordering 4 convenient options:

p: 1-800-772-5267 | 585-385-3540
f: 1-800-257-0760 | 585-385-4976
w: www.bulbdirect.com

Bulb Direct | 7911 Rae Blvd. | Victor, NY 14564
Customer Service Hours: Monday through Friday 8a-5p EST