Page 195 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

3.3.2.3 Waste Management

The Company focuses on the management of waste generated from the Company’s business operation, which can
cause negative impact on the Company, especially in the food business and department stores that produce huge
amount of food surplus and food waste. Therefore, the Company has developed an action plan and set appropriate
target to reduce food waste, packaging waste and general solid waste that are generated throughout the entire
value chain. Inefficient waste management can lead to various environmental problems such as greenhouse gas
emissions from landfills, bad smell to the surrounding community, and contamination of water sources and soil.

Under the guidance of the Company’s various sustainability management guidelines, the Company has implemented
various Journey to Zero projects aimed at reducing the amount of waste. Moreover, the Company is committed to
reducing food waste to landfill by half by 2030 in accordance with goal 12.3 of the UN SDGs and has established
an action plan that focus on food supply chain management (Food Recovery/Hierarchy) to transform food wastes
into values for the Company and the communities. The food supply chain management process consists of
5 steps as follows:

Prevention

• Prevent food loss and put in place an ordering system
as in line with the needs

Optimization

• Allocate the edible parts of food to create maximum benefits
• Donate to impoverished persons and employees
• Distribute in special stores at lower prices or distribute as pet food
• Support intermediary organizations for food distribution

Recycle

• Production of biogas through the composting process
• Production of fertilizers for agriculture

Recovery

• Low-humidity food waste will be burned to produce heat energy

Disposal

• Useless waste will be disposed by incineration or landfill

Annual Report 2021 (Form 56-1 One-Report) 195