Page 27 - PPTL.QM.001 Iss 01 - ISO 9001 Quality Manual - Full [Unsigned]
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QUALITY MANUAL
PHILLIPS PHARMACEUTICALS (TANZANIA) LIMITED
DOCUMENT NUMBER ISSUE NUMBER SUPERSEDES EFFECTIVE DATE
PPTL/QM/001 02 01 14.12.2018
o Customer satisfaction and feedback from relevant interested parties.
o The extent to which quality objectives have been met.
o Process performance and conformity of products and services.
o Non - conformities and corrective actions.
o Monitoring and measurements results.
o Audit results.
o Performance of external providers.
• The adequacy of resources.
• The effectiveness of the actions taken to address risks and opportunities.
• Opportunities for improvement.
9.3.3 MANAGEMENT REVIEW OUTPUTS
The outputs of the management review shall include decisions and actions related to:
• Opportunities for improvement.
• Any need for changes to the QMS.
• Resource needs.
The QMR maintains the records of the review which includes observations, conclusions and recommendations
made as a result of such review. Minutes of the meeting are signed as approved by the Director and retained as
a quality record with all agreed actions monitored and results recorded as stated in the SOP Number
PPTL/SOP/QA/009 – Management Review.
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