Page 48 - 2022_OE Benefits Guide

Frequently Asked Questions Do I need to enroll in a pharmacy plan?

No. Your pharmacy benefit is included in your medical plan election; however, you will receive a
How do I find a provider? separate ID card for prescriptions.
For a medical provider: www.bcbstx.com
How do I get benefit plan ID cards?
Current Member Your medical, prescription drug, dental and vision plan providers will mail ID cards to your home
Log in to Blue Access for Members (BAM) at www.bcbstx.com or on the BCBSTX mobile app. First- address if you are newly electing. You will not be receiving ID cards if you are passively rolling over
time users will need to register using the member ID reflected on your ID card. Once logged into your plans from 2021 to 2022. If the Company has your correct address on file, you should receive
BAM, select Provider Finder and perform your search. When you are logged into BAM under your ID cards within 15 business days of enrolling. If you need a temporary ID card, please register
member ID, the system automatically brings up the correct BCBS network that applies to you. yourself on the BCBS, Caremark, MetLife, and or Eyemed websites and an option to view your card
will be available. You can also contact the Benefits Department at benefits@bldr.com or call 844-
To Search as a Guest: 216-9320.
Go to www.bcbstx.com and select Find a Doctor or Hospital.
• Click ‘Search as a Guest’. What if my spouse or child and I both work for the company?
You may each enroll in the medical, dental and vision plans individually as “Employee Only,” OR you,
• On the next page, click ‘Search In-Network Providers’.
or your spouse, may enroll as “Employee + Spouse” (or Employee + Family”). You cannot be enrolled
• In the drop-down box ‘How do you get insurance?’, select ‘Through my employer or my spouse’s both as an employee and as a dependent. However, children of parents who both work for the
employer’. company can be covered by only one parent’s plan. You cannot elect spouse life or AD&D insurance
• In the drop-down box ‘Select the type of care you are looking for’, select ‘Medical’. if your spouse is also a regular, full-time employee of the company.
• Input in the next drop-down box the state where you live. What if I need to add a dependent or make changes to coverage after
• In the drop-down box for ‘Select Plan/Network’, input the correct provider network selection I enroll?
from the table below.
Due to limitations required by law, generally team members cannot make mid-year election changes
• Input the remaining fields to complete the search. without a qualifying family status change. Team members have 31 days from the effective date of a
Or call BCBS Provider Finder at 1-800-810-2583, Monday to Friday between 8 a.m. and 6 p.m. CT. qualifying family status change to make changes to their benefits.
Know Your Provider Network I am turning 65 soon. What will happen to my current benefits with the
company?
RESIDENT STATE BCBS PROVIDER NETWORK
Your current benefits will continue to stay active. No action is required to maintain coverage.
Colorado CO Pathway However, if you want to drop your medical plan due to gaining coverage through Medicare, you will
Florida Network Blue just need to follow the instructions to submit a life event through Dayforce.
Georgia Blue Open Access POS I have a question about my claim/benefit deductions on my pay
Maryland BlueChoice Advantage Open Access checks/leave of absence/Dayforce benefits enrollment, etc.
Tennessee Network S Who do I contact?
The Benefits Department can be your first point of contact to help direct you to the best resource.
Wisconsin Blue Preferred POS
All Other States Blue Choice PPO 844.216.9320
benefits@bldr.com

How do I find a dentist? How do I find a vision provider? The “PPO in a suitcase” logo
MetLife dentist Vision provider On the front of your BCBS medical ID card, there will be a "PPO" in a suitcase
Go to www.metlife.com Go to www.eyemed.com icon that means you are part of the BlueCard program. This means you and your
• Click “I want to find a MetLife: Dentist” • Click “Login” > “Member” covered dependents may use Blue Cross and Blue Shield network providers
throughout the United States, even while traveling or away from your home state.
• Enter Zip Code • Register using the last 4 of your SSN if you
do not have a username and password
• Select your Network: PDP Plus
• Click “Submit” • Click “Locate a Provider

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