Page 53 - 2021 Mid Year Open Enrollment Guide
P. 53

Frequently Asked Questions  Do I need to enroll in a pharmacy plan?

      No. Your pharmacy benefit is included in your medical plan election; however, you will receive a
 How do I find a provider?  separate ID card for prescriptions.
 For a medical provider: www.bcbstx.com
      How do I get benefit plan ID cards?
 Current Member   Your medical, prescription drug, dental and vision plan providers will mail ID cards to your home
 Log in to Blue Access for Members (BAM) at www.bcbstx.com or on the BCBSTX mobile app. First-  address. If the Company has your correct address on file, you should receive ID cards within 15
 time users will need to register using the member ID reflected on your ID card. Once logged into   business days of enrolling. If you are needing a temporary ID card, please register yourself on the
 BAM, select Provider Finder and perform your search. When you are logged into BAM under your   BCBS, Caremark, MetLife, and or Eyemed websites and an option to view your card will be available.
 member ID, the system automatically brings up the correct BCBS network that applies to you.  You can also contact the Benefits Department at benefits@bldr.com or call 844-216-9320.

 To Search as a Guest:   What if my spouse or child and I both work for the company?
 Go to www.bcbstx.com and select Find a Doctor or Hospital.  You may each enroll in the medical, dental and vision plans individually as “Employee Only,” OR you,
   • Click ‘Search as a Guest’.  or your spouse, may enroll as “Employee + Spouse” (or Employee + Family”). You cannot be enrolled
      both as an employee and as a dependent. However, children of parents who both work for the
   • On the next page, click ‘Search In-Network Providers’.
      company can be covered by only one parent’s plan. You cannot elect spouse life or AD&D insurance
   • In the drop-down box ‘How do you get insurance?’, select ‘Through my employer or my spouse’s   if your spouse is also a regular, full-time employee of the company.
 employer’.
   • In the drop-down box ‘Select the type of care you are looking for’, select ‘Medical’.  What if I need to add a dependent or make changes to coverage after
   • Input in the next drop-down box the state where you live.  I enroll?
   • In the drop-down box for ‘Select Plan/Network’, input the correct provider network selection   Due to limitations required by law, generally team members cannot make mid-year election changes
 from the table below.  without a qualifying family status change. Team members have 31 days from the effective date of a
      qualifying family status change to make changes to their benefits.
   • Input the remaining fields to complete the search.
 Or call BCBS Provider Finder at 1-800-810-2583, Monday to Friday between 8 a.m. and 6 p.m. CT.  I am turning 65 soon. What will happen to my current benefits with the
      company?
 Know Your Provider Network  Your current benefits will continue to stay active. No action is required to maintain coverage.
      However, if you want to drop your medical plan due to gaining coverage through Medicare, you will
 RESIDENT STATE  BCBS PROVIDER NETWORK
      just need to follow the instructions to submit a life event through Dayforce.
 Colorado  CO Pathway
 Florida  Network Blue  I have a question about my claim/benefit deductions on my pay
      checks/leave of absence/Dayforce benefits enrollment, etc.
 Georgia  Blue Open Access POS
      Who do I contact?
 Maryland  BlueChoice Advantage Open Access
      The Benefits Department can be your first point of contact to help direct you to the best resource.
 Tennessee  Network S
      Legacy BFS Team Members
 Wisconsin  Blue Preferred POS
      844.216.9320
 All Other States  Blue Choice PPO  benefits@bldr.com

      Legacy BMC Team Members
 How do I find a dentist?  How do I find a vision provider?  866.876.4161
 MetLife dentist  Vision provider   benefits@buildwithbmc.com
 Go to www.metlife.com  Go to www.eyemed.com
   • Click “I want to find a MetLife: Dentist”    • Click “Login” > “Member”  The “PPO in a suitcase” logo
      On the front of your BCBS medical ID card, there will be a "PPO" in a suitcase
   • Enter Zip Code    • Register using the last 4 of your SSN if you   icon that means you are part of the BlueCard program. This means you and your
 do not have a username and password
   • Select your Network: PDP Plus  covered dependents may use Blue Cross and Blue Shield network providers
   • Click “Submit”    • Click “Locate a Provider  throughout the United States, even while traveling or away from your home state.





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