Page 43 - TOP CLASS TG4 ENG KSSM

English Form 4 KSSM Answers

UNIT 1 3 Buy It! Customer: I have been waiting for more than half an
hour to be served! Usually it’s just around
ten minutes.
Manager: One of the staff is already going through
READING the queue to take their order so the queue
can move faster if the customer does not
A 1. list 2. budget take time in ordering. I hope you’ll be
3. money 4. lunch patient a little longer. Thank you, Madam.
5. price 6. bargain ii. Customer: Good afternoon, may I see the manager,
7. online 8. cost please?
9. neighbourhood 10. service
Shop Good afternoon. You are talking to me, Sir.
B 1. f 2. j 3. i 4. b 5. h 6. g Manager: What can I do for you?
7. i 8. a 9. k 10. c 11. e 12. d Customer: I bought this blender from your shop two
C 1. wishful thinking, have a field day weeks ago. I have been using it daily
2. Dream on, business as usual but yesterday, something was wrong. It
3. around the clock stopped working completely.
4. pulling my leg Shop Don’t worry. I’m sure it’s still under
5. ball is in your court,have the means Manager: warranty. Do you bring the warranty card?
6. grab a bite, eat a horse Customer: Here it is. How long will it take to repair it?
7. a whale of a time, dire straights Shop It normally takes one to two weeks. Our
D 1. e 2. d 3. b 4. a 5. c Manager: technician will check it first. If the fault
GRAMMAR comes from the manufacturer, we need to
A 1. You must count all the cup cakes before putting return the good first. Most probably yours
will be replaced with a new one. I’ll contact
them up for sale. you when I have it back. Sorry that you
2. We might not be able to sell all the things here. will not have a blender for the time being.
3. They need to promote the food so more people Customer Hope it will not take that long. Thank you
may come to the booth.
4. He can’t stop smiling because he feels so excited for taking prompt action.
to be part of the committee. B There are so many places where people can
5. We have to watch out for the money. get a taste of the different types of Malaysian cuisine.
However, it is better to have home-cooked food
B 1. I don’t like curry. I would rather have soup. rather than you eat food bought from restaurants or
2. We are getting late. We should be going home. fast-food outlets. Preparing food at home is healthier
3. The queue at the food court was so long. We ought and definitely more hygienic. We can choose good
to have come earlier. ingredients for the meals that we want to cook. They
4. It was already an hour. I would rather not wait for can be fresher, too. The chicken can be skinned and
them any longer. fat can be trimmed from the beef or mutton. As we only
5. The dresses on sale are not really cheap. You had
better not buy them. cook in small quantity, we can ensure that we clean our
6. There are still many items left. Shoppers should not vegetables well. The place that we work is also clean.
Ever heard news where chickens had been placed on
push one another.
(Accept any suitable answers) the floor of the toilet? Of course, we will not do that at
home. When cooking, we can reduce the oil and salt
C 1. has been attending, has attended to make our food healthier. Therefore, we can prevent
2. has been attracting, have purchased heart diseases, diabetes or other food related diseases.
3. has lasted, bought Although cooking is probably time consuming, it can be
4. have been queuing, thought overcome if we plan our meals ahead. For example,
we can prepare the basic ingredients earlier and put in
LISTENING small containers. We take only what we need at a time.
A 1. B 2. A 3. D It will save us some money and even more economical if
we are cooking for a large number of people. In addition,
B 1. B 2. B 3. D cooking allows us to cook what we want, the way we
want it. We can be creative by trying out new recipes or
SPEAKING by adding new ingredients to a usual dish. Furthermore,
Suggested Answers we can ask family members to help us or we can get
i. Manager: How can I help you, Madam? together with a few friends. Doing so, we are able to
customer: Could you please add more staff to handle foster closer relationship with the family members and
friends.
the extra number of customers?
Manager: Yes, I know that we have long queues at WRITING
every counter. I’m so sorry about it but we A Accept suitable answers
try to do our best. It’s just today that we are
short of staff. One of them is sick and the B Accept suitable answers
other has to take emergency leave.

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