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3. Understanding this Service

Definitions used within this document are Serbia, Slovakia, Slovenia, Spain (including
explained below. Balearic Islands but excluding Canary Islands),
Sweden, Switzerland, Turkey.
“Your vehicle” is a new Volvo for which Volvo
Assistance has been included for 36 months from * Cover in Russia is limited to a 31 mile radius
the date of first registration.* from the external ring of the following Cities; St
Petersburg, Moscow, Rostov On Don, Togliatti
* 36 months Volvo Assistance cover applies to and Perm.
vehicles first registered from 01/01/2012.
“lmmobilisation” is electrical or mechanical
A Selekt Used Volvo for which Volvo Assistance breakdown; road traffic accident; loss of keys;
has been included for 12 months from the date of loss, damage or destruction by fire, theft or
purchase. vandalism; lack of fuel, incorrect fuelling or
contaminated fuel and punctures.
If you are in any doubt as to whether the Volvo
Assistance is valid, please telephone Volvo Volvo Assistance is not transferable from vehicle
Assistance on 0800 777 116 in the United to vehicle but is transferable to subsequent
Kingdom or +44 208 603 9993 from Continental owners of the vehicle.
Europe.
“Passengers” are those persons travelling with Volvo Accident Assistance
your vehicle at the moment assistance is required. In the event of an accident please call Volvo
Accident Assistance on 0800 588 4888. Volvo
“You” is the owner or legal user of your vehicle. Accident Assistance guarantees warranty
standard repairs completed at a Volvo authorised
Please note: immobilisation of caravans and repairer, only genuine Volvo parts will be used
trailers are also covered but only when being in the repair. For more information please go to
towed by your vehicle. The caravan or trailer will www.volvocars.com/uk/volvoassistance and click
be recovered along with your vehicle. on the Accident Assistance option.
“Continental Europe” is defined as: The following pages detail the extensive range
Andorra, Austria, Belgium, Bulgaria, Bosnia and of benefits provided by Volvo Assistance. Please
Herzegovina, Croatia, Cyprus (Greek Territory read these carefully.
only), Czech Republic, Denmark, Estonia, Finland,
France, Germany, Gibraltar, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Malta,
Monaco, Montenegro, Netherlands, Norway,
Poland, Portugal, Romania, Russia*, San Marino,

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