Page 11 - Inclusion Etiquette Booklet: January 2018

Learning Disabilities and Brain Injuries

• Ask the person how you can best relay information.
• Be direct in your communication. A person with a learning
disability may have trouble grasping subtleties.
• It may be easier for the person to function in a quiet
environment without distractions, such as conflict, people
moving around or high-pitched machinery. If possible, allowing
ear plugs or white noise may make all the difference.
• Bluntness may be part of the person’s natural way of
communication. Respond positively, not defensively.
• Remain patient if the individual does not understand the
direction given. Give one set of instructions in a clear, concise
manner before giving a second set of instructions.

Source: United Spinal Association; Job Accommodation Network;
https://goo.gl/SDm4t3

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