Page 81 - Social Studies 7

Conflict Management

The process of controlling the negative aspects of conflict while increasing the positive
aspects of conflict is called conflict management. The aim of conflict management
is to provide peaceful ending of conflict. Conflict is an undesirable situation. It
creates disharmony, groupism and destruction. So, conflict management is very
important to resolve conflict. It creates mutual understanding and harmony. So,
conflict can be resolved. Trust, co-operation, mutual understanding and state of
compromises are some elements of conflict management. It is very essential to
develop sense of responsibility and build trust to manage conflict. Some of the
ways of conflict management are as follows:
Maintain understanding between two parties

Circulating and disseminating the right news, messages and information
instead of passing wrong messages
Equal distribution of available means and resources

Give proper guidance and instructions
Good governance and transparency in the ruling system
Give skill-oriented training to create employment opportunities
Maintain good harmony and tolerance among the people

Peaceful negotiations and feeling of respect to each other
These are the effective measures to resolve conflict. Conflict management is very
helpful to end conflict in win-win situation. So, both the parties will be satisfied
and conflict ends.

Key Words

governance : ruling a country
transparency : clearness, no corruption

Prepare a case study depicted conflict and conflict management.
Activity

81 Dynamic Social Studies and Population Education - Book VII