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TECHNICAL SPECIFICATIONS OF MALAYSIAN PATIENT SAFETY GOALS & KPIs


             Patient Safety          To improve the accuracy of patient identification
             Goal  No. 5

             Rationale               Patient identification is essential step in ensuring that the
                                     correct treatment is being given to the correct patient.



             Strategies &            To implement the use of at least two identifiers for a patient

             implementation          at point of providing care, treatment or health services.


             KPI No. 8               Compliance Rate For “At Least 2 Identifiers Implemented”
                                     (refer page 41)




             Definition of           •       Patient identifier: person-specific information, not
                                             the medium on which that information resides
             Terms
                                     •       The opportunity: is an accounting unit for the
                                             action; it determines the need to perform or observe
                                             process of patient identification at point of providing

                                             care, treatment or health services
                                     “Acceptable method of Identification”:Patient’s name,
                                     patient’s tag, registration number (RN), NRIC and date of
                                     birth
                                     “Unacceptable method of Identification”:Patient’s room
                                     number or patient’s bed number



                                     x       upon admission or transfer/ transport to another
             Examples of
                                             hospital or other care setting
             processes
                                     x       administration of all medicines
             /procedures
                                     x       X- ray or imaging procedures
             requiring patient       x       Surgical intervention or procedures

             identification          x       Blood transfusion or blood products
                                     x       Collecting of patient’s bodily fluid samples
                                     x       Confirmation of death


             Numerator (N)           Number of process whereby at least 2 identifiers are being
                                     used


             Denominator (D)         Number of opportunities observed
             Formula                 (N/D) x 100

             Target                  100% compliance rate at each audit
             Data collection at 6 monthly

             facility level



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