Page 96 - MALAYSIAN PATIENT SAFETY GOALS

PATIENT SAFETY GOAL NO. 13 : TO IMPLEMENT

INCIDENT REPORTING AND LEARNING SYSTEM.

KPI NO. 19: IMPLEMENTATION OF A FACILITY- WIDE

INCIDENT REPORTING SYSTEM ( INCLUDING ROOT CAUSE

ANALYSIS ) OR OTHER METHODS TO INVESTIGATE

INCIDENTS ( EG: CLINICAL AUDIT, ENQUIRES ETC.)

INTRODUCTION :

According to the World Health Organization, (WHO) Incident Reporting
is done to improve the safety and health system through:

• Reporting of incident
• Learning from incident

• Improvement or action taken following an incident
• Sharing the experience
• Prevent recurring of incident

MOH Incident Reporting is divided into:
• Mandatory where the incident must be reported immediately.

• Voluntary where the incident are "near misses”, hazards and
other incidents not listed in the mandatory lists.
(Refer to MOH Incident Reporting And Learning System Guideline)

OBJECTIVES

To report incident

To learn from the incident, take appropriate remedial actions,
prevent recurring incidents , and share lessons from the incident.

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