Page 108 - The John Adair Handbook of Management and Leadership

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Decision-making and problem-solving

i) Personal reminders
• The ability to take decisions – the most valuable skill in
management
• The five point plan:

– Define objective
– Check information
– Develop options
– Evaluate and decide

– Implement.
• Use: analysis, holistic thinking, thinking in concepts, imagination,
valuing (truth), intuition, your unconscious mind, options,
argument, originality
• Know your mind and develop your thinking skills.

ii) Thoughts worth thinking

‘If I have any advice to pass on it is this: if one

wants to be successful one must think until it

hurts… Believe me, this is hard work and, from my

close observation, I can say that there are few

people indeed who are prepared to perform this

arduous and tiring work.’

Roy Thomson

98 The John Adair Handbook of Management and Leadership