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            Nursing responsibilities during conforms patient and relatives


                                                               during dying and death










                                                                               Communication is central to successful caring


                                                                               relationships and to effective team working.

                                 04                                            Listening is as important as what we say and do







                                                                               and essential for ‘no decision about me



                                                                               without me’.
                        Communication




                                                                               Communication is key to a good workplace


                                                                               with benefits for nurses and patients alike
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