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and consumer-friendly
and consumer-friendly
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Facilities and services are of high quality
MOH Operational Definition of
MOH Operational Definition of
QUALITY (2001)
QUALITY (2001)
if they are: Facilities and services are of high quality if they are: SAFE SAFE Effective Effective Appropriate Appropriate Equitably accessed Equitably accessed Efficient Efficient Patient-centred Patient-centred
1. 1. 2. 2. 3. 3. 4. 4. 5. 5. 6. 6.
