Page 270 - ANUAL REPORT MOH 2017

Table 52
List of Key Performance Indicator (KPI) For Allied Health Profession

Achievement
No Profession Indicator Standard (%)
(%)
1. Dietitian Percentage of inpatient seen by Dietitian ≤ ≥ 85 96.8
24 hours [one (1) working day].
2. Physiotherapist Percentage of Patients with Backache ≥ 87 98.5
Achieve Fully Functional Levels During
The 6 Months / 24 Therapy Visit
3. Occupational Timely response (Within 24 Hours) By ≥ 95 99.6
Therapist Occupational Therapy To In Patient
Referrals.
4. Speech- Percentage of patients receiving > 85 78.0
Language therapeutic services by Allied Health
Therapist Sciences Professional within the
prescribed period: New patients receive
speech therapy in 90 days
5. Audiologist Percentage of New Case Given ≥ 85 78.6
Appointment in Audiology Clinic Following
A Referral Within 45 Days.
6. Medical Daily Quality Control (QC) Test for Gamma ≥ 95 97.7
Physicist Camera Machine.
7. Medical Social The preparation of a complete Socio- ≥ 90 98.3
Officer Economic Report for application to the aid
agency is sent within 14 working days after
complete documents are received.
8. Food Service Percentage of Adult Inpatients Satisfied ≥ 85 96.5
Officer with The Quality Food Served in Hospital.
(Healthcare)
9. Clinical Preparation of Psychological Assessment ≥ 75 86.9
Psychologist Report within 30 days after the expiration
of the implementation period of
psychological assessment required for a
patient.
10. Counselling Bilangan Klien Yang Mendapat ≥ 85 98.0
Psychologist Perkhidmatan Psikologi Kaunseling dalam
masa yang ditetapkan.
11. Diagnostic Percentage of Radiographs/ Image ≤ 5 1.7
Radiographer Rejected.
12. Radiation Percentage of accurate radical ≥ 80 87.2
Therapist radiotherapy treatment for cancer patient.
13. Optometrist 80% of the total number of patients > 80 85.2
met with Optometry Officer to get an
Optometric service with a waiting time not
exceeding 60 minutes.

MINISTRY OF HEALTH MALAYSIA ANNUAL REPORT 2017 269