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Is motivated to participate in the achievement of organization’s goals.
Experiences a sense of vicarious pleasure from the success of the
enterprise and/or displeasure from its difficulties and failures.
Views an attack on the organization as an attack on him or herself.
Operationally defined, a “fully disengaged engaged employee” can be
characterized as one that:
Fully does not identify with the organization,
Is not motivated to protect the organization
Is not motivated to participate in the achievement of organization’s
goals.
Does not Experience a sense of vicarious pleasure from the success
of the enterprise and/or displeasure from its difficulties and failures.
Is indifferent to an attack on the organization.
Accordingly, we can see that that the underlying variables comprising employee
engagement are:
Organizational Identification
Motivation to perform
Commitment to the enterprise and its goals
Protection of the Enterprise.
As we shall see below, it is important to identify the components of employee
engagement in order to facilitate its measurement.
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