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Self Guided Training

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Basic Marina Operations Training Manual Mooring

IMI’s most affordable course, the Basic Marina Operations Training Manual, is a self-guided course aimed at
delivering marina-specific skills and knowledge.
• Dock masters
• Boatyard Technicians
• Dockhands
• Fuel Attendants
• Equipment Operators
• Launch Operators
• Maintenance and Security Staff

Most of the modules in this manual are to be completed at or near to the participant’s place of work under the
guidance of his/her marina manager. IMI has included clear guidance notes for both the student and the manager.

The contents of Basic Marina Operations Training Manual are intended to cover all subjects needed for basic
marina personnel to work with confidence and competence. The manual provides guidelines for the employer
and a record of training and achievement for the participant.

Training should start on the first day of employment. The student has 18 months to complete the course, and this
course can be also embedded into an organization’s induction process.

COURSE STRUCTURE
The course is divided into Mandatory and Optional Modules. IMI students must
complete all Mandatory Modules and at least two of the Optional Modules

Mandatory Modules
1. Introduction
2. First Aid
3. Health, Safety and Fire Prevention
4. Customer Care
5. Security
6. Personal Safety
7. Berthing/Mooring Administration
8. Line/Dock Hand
9. Environmental Issues

Optional Modules
10. Marina and Plant Maintenance
11. Office Administration and Payments

Marina Operations Manual – 2011 Edition

The Association of Marina Industries (AMI) completed an extensive review to produce this updated Marina
Operations Manual for 2011. Available to all marine professionals, the manual is a 350-page reference guide
that details best practices for marina operations and serves as a comprehensive tool for marina managers. The
manual includes templates and forms, as well as advice and tips for running a successful marina or boatyard.
This manual holds the key to running a
successful marina and boatyard all in one publication.

Researched and updated by Milt Hazel, CMM, of Benchmark Marine Services, and thoroughly reviewed by
Certified Marina Managers (CMMs) from the IMI advisory committee, the Marina Operations Manual includes
information on OSHA requirements, employment policies, personnel forms, environmental management,
emergency plans, and a new chapter on training.

Topics Covered:
• Employment Policies and Best Practices • Inspection and Safety Checks
• Organizational Chart Template • Environmental Management
• Employee Forms • Emergency Management
• Job Descriptions along Marina Career Path • Training and Work Force Development
• Financial, Accounting, and Office Procedures • Administrative Records and Document Control
• Marina Operations

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