Page 3 - TLS News April Edition 2017

TLS – ISO 9001:2015 & Investors in

People Accredited! Steve’s Message

We're delighted to announce that
TLS has just been accredited with

the transition to BS EN ISO
9001:2015 Standard (Quality

Management System).

This clearly defines that through Investors in People is another
Leadership, Customer Focus, significant accreditation TLS has

Relationship Management, successfully been awarded. It
Engagement of People and more that recognizes that to be the best you In today’s society everyone seems to be busy doing their

own thing and not really looking up to see where they are
TLS are continually striving to remain need a motivated and focused going. We are all guilty of wrapping ourselves in our own
the number 1 Support Service and workforce. Through the

Labour Provider in its field. little cocoon and soldiering on to try and make a success
management, recognition, out of what we have. It doesn’t matter what type of goals
empowerment, development and you have whether it be just to make ends meet at the end
of the month or smash your earning potential to pay for the
improvement of its staff, TLS is well luxuries in life.

set to remain leaders in its field.
One thing remains the same through our lives. – Success is
a journey not a destination.
Both accreditations’ highlight that TLS has worked hard to develop and
overall service to customers. Continually striving to improve
improve the We are all on the same road, the difference between
ways in which we can support clients and partners, we believe this will help someone who has a clear goal or ambition and someone
who still isn’t sure on what they are striving for, is the

us provide an equal and fair service to all. vision of knowing where you are going.

To keep these highly sought after accreditations’, we need to ensure the Without a goal you will wonder aimlessly until you find one.
quality of our service is not only maintained, but that we make continuous A football pitch with no goals would not host a game that is

very interesting to watch. A Marathon with no finish line
efforts to improve it. Something we will always strive to do. As a client or would turn into a life long run.
partner, you won't actually see any changes, everything we do already, is

People with clear goals and aspirations will achieve more
done with our customers in mind. We will continue to provide a fantastic than people with no goal. Setting goals will put you on the

customer service. road to success. If the goal is big enough then no matter
what is thrown into the road, you will find a way around it.

Payroll & Time Sheets Or you will chip away at the obstacle until the road is clear
again.

The payroll team at TLS would like to kindly remind all partners about the The bigger the goal, the better the journey. The better the
importance of completing their Fastlane time sheets. The deadline for time journey, the more fun you will have. The more fun you
sheets to be submitted is every Sunday by 11pm. This means the payroll team have, the more you will laugh. The more you laugh the
can generate all time sheets, so the correct hours can be sent to the clients to longer you will live.
be approved; ready for processing the payroll Tuesday. Unfortunately TLS are Set your goals and get on the road, it would be great to see
unable to eff ectively process payroll, unless we have the correct hours from you.
each and every partner.

The implications of not submitting a time sheet are; incorrect hours being sent
to the client, this causes unnecessary delays and issues with wages. Please
be aware that it is the responsibility of the partner to book their own hours.

The deadline for sending any invoices for payment remains the same. All
invoices must be submitted by noon every Monday.

TLS `Bake for Heroes`
www.fastlane.tlsltd.org

The TLS ‘Bake for Heroes’ day took place on the 27 April 2017 in support
th
of our charity of the year or ‘COTY’ Help for Heroes. The staff at TLS

whipped up some yummy treats for each other and put them on display in
the reception for the office and visitors to purchase and enjoy, donating all

the profits to Help for Heroes. Overall, the irresistible smell and aesthetics
of our baking raised £50.40 in one day, which is amazing to achieve with

such a small group of people. Help for Heroes gave TLS a huge thanks for
the contribution, and we can’t wait to take part again in 2018!