Page 46 - Budget Book FY2020-2021

All
Use Citizen Surveys, Internal Service Department, As seen on the "Transparency" tab of "Open
Surveys & best practices to Government" on city's website, continue use of
5.3.1 City Ongoing Program Program Program
continually improve delivery of PDCA (Plan; Do; Check; Act) continual
services Managemen improvement cycle.
t
Use social media to improve Social media use (Facebook, Twitter, constant
5.3.2 marketing and promotion of Parks Parks Ongoing Program Program Program contact) to promote programs, events, functions
department, functions and events. and department accomplishments.
Identify all service points (residence &
commercial accounts) geographically to
Public
Use GPS/ GIS technology to track and optimize collection routes and reduce fuel
5.3.3 Works Ongoing Program Program Program
inventory assets in the field consumption. Routes have been changed in
(Admin.)
some cases, slightly modified for increased
efficiency. Ongoing effort.

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