Page 3 - Quarterly Review of Departmental Trainer

V. Development Standards 0 2 4 Comments/Actions Score

5.1 Telephone Standards

5.2 Grooming Standards

5.3 Product Knowledge Assessment (e.g IQ)

5.4 Departmental Notice Board

5.5 Departmental Trainers’ Meeting Attendance

5.6 Knowledge of Hotel P&P (e.g. Transfer process, Human
rights policy, 50% F&B etc.)
Total

Percentage Scored:

Comments

Departmental Trainer Signature :_________________________________

Training Manager Signature :_________________________________