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Areas for Supervisory/Officer/
e Staff (chart 13)
員工最重要的5項培訓範疇 (圖13)
2014
Product/ Service Knowledge
產品 / 服務知識
Customer service
顧客服務
Technology New Employee Orientation
新僱員入職簡介
Industry Specific Technical Skills/ Trends/
Technology updates
行業專門技能/趨勢/技術新知
Compliance Environmental, health, safety
環保 /健康/ 安全
21
