Page 34 - Management Profile Booklet (NEW VERSION)
P. 34
Key Management Officers
ANA LIZA C. GONSALVES TERESA R. BOSE
MANAGER SENIOR MANAGER
HEAD OF CUSTOMER CARE HEAD OF CUSTOMER EXPERIENCE
DEPARTMENT DEPARTMENT
BS Commerce major in Business BS Psychology, St. Paul College
Management, Polytechnic Tuguegarao
University of the Philippines Units earned in Masters in
Associate in Customer Service (ACS) Guidance and Counseling
Professional Customer Service (PCS) St. Paul Tuguegarao
Board Member of Association Head, Client Relations
of Service Professionals in Life Department of Cocoplans
Insurance (ASPLI) Sales Manager, Meyers
Treasurer – 2013 Pharmaceuticals Phils. Inc.
Public Relations Officer – 2006 Customer Service Manager,
Secretary – 2005 Berkley International
Trainer/Asst. Manager, Personal
Collections
Psychological Association of the
Phils. (PAP)
Association of Service
Professionals in Life Insurance
(ASPLI)
Bachelor of Science Major in
Management, Sta. Isabel College in
Manila
Cocolife Circle of Excellence Year 2010
Cocolife Circle of Excellence Year 2016
REGINA C. CERVANTES
Association of Service Professionals in
SENIOR ASSISTANT MANAGER Life Insurance (ASPLI)
HEAD OF POLICY ADMINISTRATION
DEPARTMENT
