Page 16 - PCWorld (September 2019)
P. 16

NEWS













               If you bought an original Pixel,


               Google owes you $20—and


               maybe a lot more



               Google has settled a class-action lawsuit over microphone issues with the original Pixel—
               and you can get paid. BY MICHAEL SIMON




                             oogle’s Pixels may be among

                             the best Android phones you
                             can buy, but they had some

              G problems. Among the notable
               flaws with the original Pixel was an issue with
               the microphone not recording when it was

               supposed to (go.pcworld.com/mcph). Now
               Google is paying out a cool $7 million (go.
               pcworld.com/7mil) to make it right.

                   That means anyone who ever bought a
               Google Pixel or a Google Pixel XL is eligible

               for a $20 payout, even if your phone never
               experienced any issues. You read that right:
               Anyone who bought an original Pixel, in any

               size or capacity, is eligible to claim $20.
                   If you actually experienced microphone          need to supply documented proof that you

               issues with your Pixel, the payout could            had issues with your Pixel, including any
               potentially be much higher. Google is               repairs or replacements.
               offering $350 to users who experienced                  The case is currently pending ratification,

               issues in one phone, and $500 if multiple           but you can document your problems and
               phones were affected. If you paid an                sign up for updates (go.pcworld.com/clss)

               insurance deductible to repair a microphone-        via the Girard Sharp LLP and Chimicles
               impaired Pixel, Google will also refund the         Schwartz Kriner & Donaldson-Smith LLP
               amount you paid.                                    website. The deadline for claims is currently

                   To receive the higher amounts, you’ll           October 7, so forms should be up shortly.



               16   PCWorld   SEPTEMBER 2019                                                     IMAGE: MAURIZIO PESCE
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