Page 73 - Forbes - Asia (December 2019 - January 2020)
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SPECIAL ADVERTISING SECTION











































                               Puteri Harbour has transformed into a popular dining,           Residensi Solaris Parq is a mixed development that embodies
                                            entertainment and holiday destination.                                      the ultimate in urban park living.


           sustainability elements, improving customer    Puteri Harbour in Iskandar Puteri, Johor, The     Anwar Syahrin initially had two offices,
           experience from pre-sales to post-sales, and   Maris @ Desaru in Johor and Solaris Parq in    each belonging to a pre-merged entity. Find-
           investing in technology,” he says.             Mont’ Kiara, Kuala Lumpur.                     ing the arrangement unsuitable, he began
             To get that right, he adds that it is vital the   The Puteri Harbour development, an inte-  to take steps to move all employees into one
           company undertakes market analysis. Besides    grated waterfront project with a 13.5-kilome-  building.
           conducting focus groups to understand          ter coastline in Johor Bahru, is now a popular   “We need to know each other. We need
           market needs, it is increasingly looking at    dining, entertainment and holiday destination   to break down all these barriers that we have
           leveraging digital technologies to understand   in Malaysia. It is also home to the Puteri Har-  to create a forward-looking, trusting and
           its customers better, even setting up a new    bour International Ferry Terminal, which wel-  supportive culture with the intent of help-
           digital unit to improve how they do things for   comes visitors from Indonesia and Singapore.   ing one another. This way, all of us will then
           the core business.                               The Maris @ Desaru, a US$676 million         have shared responsibility and accountability
             “Even though the team is pushed for          development located on a 228-acre estate in    through empowerment, encouraging the
           revenue and profit growth, they are always     Desaru, off the coast of Johor that is slated to   best in each and every one of us,” he says.
           reminded to also focus on sustainability ele-  be launched soon, will comprise resort-style     The efforts have been fruitful. In addition to
           ments and key components of the smart liv-     homes.                                         consistently growing its revenue over the past
           ing concept,” he says.                           “This is a big decision for us, as there is no   three years, UEM Sunrise has received many
             Community building is one of the reasons     development like this here [in Desaru]. We     accolades that recognize its quality homes
           why its Mont’Kiara development in Kuala        believe that this will eventually become a very   and townships. It is one of the largest prop-
           Lumpur has been a sought-after address by      lifestyle-driven destination in Johor,” he says.   erty developers in the country, with a market
           local and overseas buyers over the past two      The Solaris Parq in Mont’Kiara, Kuala Lum-   capitalization of more than US$821 million.
           decades, he says.                              pur, a mixed development, will comprise two      In some ways, Anwar Syahrin shares a similar
             “Today, people will not just buy houses.     41-story towers of serviced apartments, a      mindset with some of the top entrepreneurs
           They want to live in a place where there are   2-acre urban park, offices and a galleria. The   in Silicon Valley. “I believe that one should be
           a lot of activities and various amenities are   development is targeted at single occupants   optimistic and courageous, and should always
           located within walking distance. Hence, we     to larger families, as well as entrepreneurs who   be genuinely interested to continuously learn
           continue to develop close-knit societies       want to live and work in the same community.   from past experiences as well as others in
           through community events, placemaking ini-                                                    order to delight the end-users,” he says.
           tiatives, festivals and celebrations in our quest  Strengthening Internal
           to ensure that each customer journey with us  Communication
           is delightful," he explains.                   When Anwar Syahrin joined UEM Sunrise in
                                                          2014, he saw there was a need for employees to
           Unique Proposition                             share the same vision for the company. At the
           Anwar Syahrin says every UEM Sunrise prod-     time UEM Sunrise, which had been established
           uct will have its own “unique value propo-     two years earlier from a merger between UEM
           sition” to address different market needs,     Land Bhd and Sunrise Bhd, had yet to break
           citing three of the firm’s developments:       down existing silos between the two firms.                      www.uemsunrise.com


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