Page 50 - Marie Claire Australia (January 2020)
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for Direct Selling in Australia suggests
             576,000 independent salespeople
             operate here, achieving $1.38 billion in
             sales annually from wellness products                       “I FOUND IT
             (24 per cent of the industry), cosmetics                REALLY INTRUSIVE
             and personal care (25 per cent) and
             household goods (10 per cent).                          AND I HATED THE
                                                                       FORCEFULNESS

                           espite receiving no formal                      OF IT ALL”
                           training, Nikki enjoyed                       – Nikki, former
                           some initial success as                          direct seller
                           a Younique presenter,
             Dand quickly climbed to
             third-tier status after signing up 20
             distributors. They were all strangers.
             She was told to add 30 different people
             on Facebook a day: the instruction was
             to go through the Facebook friends of
             her family members and add people
             she didn’t know. Nikki was advised
             to randomly join Facebook groups to
             contact their members, to message
             people in Canada and Italy where
             Younique also operated. She was also
             told to cold call people and host online
             “parties” with her friends, hassling
             them to buy products and sign up as a
             distributor. “I found it really intrusive
             and felt uncomfortable doing it, which
             is probably why I didn’t get very far
             with it,” says Nikki, who was pressured
             by her upline to recruit more people.
             “I hated the forcefulness of it all.”
                Unable and unwilling to recruit
             more distributors, the harassment
             began. When Nikki told her upline
             that she wanted to leave, she was              She alluded to the fact that she travels        community of wellness advocates.”
             repeatedly told “you have to spend             overseas for business and told me how               Jaime kept her doTERRA account
             money to make money”. One top-tier             much healthier her lifestyle is now,”           a secret from her partner and still
             distributor in Australia then called           explains Jaime, who works in the                hasn’t told him how much she spent
             Nikki directly and said it was her fault       public hospital sector. “I got sucked in.”      on it. “Looking back now, it was a
             she wasn’t making money because she                The red flags started to appear              waste of time and money, getting
             wasn’t working hard enough. But Dr             when Jaime’s upline started                     involved in a community that sells a
             O Sullivan refutes this claim. “I do not       pressuring her to recruit. Jaime was            fake lifestyle. I was conned,” she says.
             believe that is true for everyone who          spending $500 a month on essential                  If Jaime was at the bottom of the
             fails to make money,” she says. “Studies       oils for 11 months (leaving her “broke”         pyramid, crouching on her hands and
             show that most of the profit in these           at times, and adding up to “thousands           knees supporting the weight of those
             businesses comes from recruiting. If           and thousands” of dollars), but it              above, Jessie Reimers is at the top,
             you are unwilling or unable to recruit,        wasn’t until she had an adverse                 admiring the view. The mum of two
             then you are unlikely to make significant       reaction to an oil blend that she called        started as a doTERRA wellness
             profit. Eventually, the market becomes          it quits. “I tried a new blend and it           advocate selling essential oils in 2014
             saturated, and someone in the lowest           made me feel dizzy, nauseated and               at age 23 when she was living in
             levels won’t be able to make money.”           clammy. It frightened me, but when              south-east Queensland, surviving
                Nikki’s experience is not a one-off.        I contacted doTERRA, they just told             on Centrelink benefits, having just
             Jaime, 40, was lonely and sick of sitting      me to send the product back,” recalls           been diagnosed with autism and
             at home on her own every weekend               Jaime, voicing her concerns about               experiencing chronic anxiety as well
             while her partner worked interstate,           untrained consultants selling                   as panic attacks. Fast forward five
             when she was invited to an essential           potentially harmful products.                   years, Jessie is a Presidential Diamond
             oils party on a Saturday night in                  When approached for comment,                Leader, with 48,000 team members,
             January 2018. At the time, she jumped          a doTERRA spokesperson said,                    making $90,000 a month and seven
             at the chance. Now, she wishes she’d           “Starting a business is a significant            figures a year. She lives in a beachfront
             stayed on the couch watching Netflix.           decision and for those who make that            house in the affluent Gold Coast
             “The woman who hosted the doTERRA              choice, doTERRA provides a great                suburb of Palm Beach with her two
             party told me she gets her essential oils      deal of information, resources and              boys, has just bought a two-bedroom,
             for free because she earns so much.            support, including access to a large            ocean-facing investment property in




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