Page 246 - (DK Eyewitness) Travel Guide - Vienna
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244      SUR VIV AL  GUIDE                                                                          PR A C TIC AL  INFORM A TION      245

       Communications and Media                can be bou ght from super­     libraries and museums and   Newspapers and
                                               markets such as Merk ur or     businesses streaming signals   Magazines
       Staying in touch in Vienna is easy. Making national and   Hofer for around €15–20.  into public squares. The average   As befits coffee-house culture,
       international telephone calls is uncomplicated, thanks to              speed in Vienna is 30 mbps,   Austria is still a land of newsprint,
       well-organized mobile and landline networks, and the city is   Public Telephones  from many different providers.    though tablets, smart phones
       saturated with high-speed internet and Wi-Fi networks. Post   As in other parts of the world,   A number of phone apps, such   and laptops outnumber news-
                                                                              as Freewave (freewave.at),
                                                                                                  papers in many traditional coffee
       offices across the city offer a range of mailing options. It is   public payphones are now not   serve as location finders for    houses. For German speakers, the
       well-served by TV (terrestrial and satellite) and radio channels   easily found in Vienna, but   free Wi-Fi signals (hot spots).   tabloid Kronen Zeitung is Austria’s
       and there is a range of domestic and foreign-run newspapers   transport hubs such as main   Most hotels and public libraries   most widely read newspaper by
       and magazines.                          railway stations still have them.   have free computer terminals   far. The second-largest, Der Kurier,
                                               They usually take debit or credit   for visitors. Some hotels still   is less sensationalist and focuses   Austrian and international newspapers on
                                               cards, as well as 10­, 20­ and   charge a fee per day, which    on national and international   sale at a street kiosk
                           or from newsagents. Travellers   50­cent, and €1­ and €2­ coins.   can be expensive.  news, politics and current affairs.
                           are also increasingly using VoIP     Most public phones have     As a consequence of   Die Presse is the oldest of Austria’s   Austria has two main radio
                           (Voice over Internet protocol)   instructions in English and other   ubiquitous free Wi-Fi, Vienna’s   dailies, as well as the best-selling   stations. Ö1 specializes in classical
                           services such as Skype. This   languages. Directories are usually   internet cafés have largely   quality paper, while independent   music and Ö3 plays popular
                           system permits you to make   missing or too tatty to use. Post   disappeared. Vienna has   broadsheet Der Standard is   tunes. Radio FM4 broadcasts in
                           phone calls anywhere in the   offices have directories in good   embraced the internet culture,   popular with students. Falter is   English from 1am to 2pm daily
                           world from a mobile, tablet or   condition; your hotel may help   and booking restaurants is more   Vienna’s main listings magazine.   on 103.8 MHz. Vienna Cable
                           computer providing you have   you find a number, or contact   often done online than by   English-language newspapers   Radio transmits on FM100.8.
                           the right software installed.  directory enquiries (see Reaching   phone. Almost all speciality   and magazines are widely   Although terrestrial broadcast
                                               the Right Number, below).      shops, including antiquarian   available, some appearing the   TV is German-language, many
                                                                              shops and artisanal bakeries,   same day they are published    international films are shown
                           Mobile Phones                                      offer online shopping,   in New York or London. Larger   with subtitles. Almost every
                                               Internet
                           Visitors with Android or Apple                     frequently with same-day   newsagents have a wide range   hotel and sports bar has satellite
                           smartphones should download   Vienna was one of the first    delivery. The Viennese have also   of English-language magazines,   television, on which large
                           and install a free VOIP app like   cities to install fibre­optic   taken to internet-based taxi   including sports and political   numbers of international pro-
                           Skype in order to make free or   internet connections. Free    services like Uber. And both   periodicals. It is also possible to   grammes and English-language
       An Austrian public telephone box, an   low­cost phone calls inside   Wi­Fi is everywhere, even in    train and tram tickets can    find a good selection of English-  channels are broadcast.
       increasingly rare sight  Austria and internationally.    the most traditional coffee   be bought online and either   language paperbacks at most
                           The EU has massively reduced   houses. Many establishments   printed out or used as barcode-  train stations and even at street   DIRECTORY
       International and Local   roaming charges for users from   demand a password, given   type symbols on screen.  kiosks and hotel shops.
       Telephone Calls                                                                                                 Mobile Phones
                           European Union member states.   freely to clients. But visitors      The Austrian government
       Making calls within Austria and   Others should make sure their   will find most parts of the city   blocks a number of filesharing   A1 Telekom
       to overseas numbers is straight­  data and phone plans are not   offering open access, from   websites, and visitors will not be   TV and Radio  ∑ a1.net
       forward but can be pricey. For   prohibitively costly from Vienna.     able to access their subscription   The main television broadcaster
       international calls it is best to   Use of mobile phones in            streaming services like Netflix    is state-owned ORF, with a   tele.ring
       avoid phoning from hotels    museums and churches is                   or Amazon Prime. Access to    wealth of channels. Private   ∑ telering.at
       as they tend to add a hefty   generally forbidden.                     BBC iPlayer is also blocked    broadcasters include ATV, Pulse 4   Yesss
       surcharge. Cheap­rate calling     Remember, also, that Austrian        from Austria.       and Servus. All these broadcast in   ∑ yesss.at
       times for international calls from   electrical sockets take a                             German. Many hotels, however,
       Austria is between 6pm and   European round 2­pin plug,                                    will have the full range of BBC   Internet
       8am and at week­ends; for   and you may need an adaptor                Postal Services     channels, as well as international
       domestic calls it is between   in order to charge your phone.          Austrian post offices are clearly   channels like CNN and MSNBC.   Tele2 Internet
       8pm and 6am, and weekends.      If your handset is unlocked,           identifiable by their bold yellow        Tel 800 240020.
       A cheap way to make calls to   you may be able to purchase a           signs. They provide postage              ∑ tele2.at
       international numbers from    SIM card from one of the local           stamps (Briefmarken), can send           UPC
       a regular phone is with a   mobile phone providers, such               registered letters, and arrange          Tel 960 60600.
       phonecard, which can be   as A1 Tel ekom, tele.ring or    Tourists using an internet café in    the delivery of packages.   ∑ upc.at
       purchased from any post office   Yesss. Pay­as­you­go handsets   central Vienna  Phonecards and collectors’
                                                                              stamps are also sold. Other              Postal Services
        Reaching the Right Number                                             services include Post Restante           Central Post Office
                                                                              or Postlagernd (to be called for)
        •  For directory enquiries (including EU numbers),   •  To ring the UK, dial 0044 followed by the number   and some financial services.  Fleischmarkt 19. Map 2 E5 & 6 D2.
         dial 118877.                  (omit the 0 from the area code).         The Austrian postal system is          Tel 05776771010 or 0810010100
                                                                                                                       (general information).
        •  For international directory enquiries    •  To ring Australia, dial 0061 followed by the number.  reliable and efficient. Postage is   ∑ post.at
         (excluding EU numbers), dial 0900 118877.  •  To ring New Zealand, dial 0064 followed by    charged by weight. Customers   DHL
                                       the number.
        •  All directory enquiries cost €2.17 per minute.  •  To ring the Irish Republic, dial 00353 followed    can choose between two postal   Tel 0820550505. ∑ dhl.at
                                                                              tariffs: priority and economy.
        •  For wake­up service, dial 0900 979720.  by the number.             For quick delivery of a package,         FedEx
        •  To phone the USA, dial 001 followed by    •  The front pages of the A–Z telephone directory    international couriers such    Tel 0800123800.
         the number.                   list codes for each country.           as DHL and FedEx offer a   Distinctive yellow sign outside one of   ∑ fedex.com/at
                                                                              reliable service.   Vienna’s post offices


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