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Certificate II in Business
(BSB20112)
This qualification reflects the role of individuals who perform a range
of mainly routine tasks using limited working under direct supervision.
It prepares you for job roles such as Administration Assistant, Clerical
Worker, Data Entry Operator, Information Desk Clerk, Office Junior,
Receptionist.
Units of Competency
BSBWHS201A Contribute to health and safety of self and others Pathways Infrmatin
BSBCUS201B Deliver a service to customers After successful completion of this
course, students may find employment
BSBINM202A Handle mail as:
BSBINN201A Contribute to workplace innovation Administration Assistant
Clerical Worker
BSBITU203A Communicate electronically Data Entry Operator
Information Desk Clerk
BSBWOR202A Organise and complete daily work activities Office Junior
Receptionist.
BSBWOR203B Work effectively with others
BSBWOR204A Use Business technology
FSKLRG04 Use basic strategies for work-related learning
ICAICT101A Operate a personal computer
ICAICT102A Operate word processing applications
FSKRDG04 Read and respond to basic workplace information
skillslinktraining.com.au admin@skillslinktraining.com.au 02 6583 7288
Port Macquarie Community College RTO 90315

