Page 46 - pd290-Feb21-mag-web

MInInG seRVIces

INX: All in the family

t is no coincidence that the traditional fam- age one’s roster
Iily values of hard work, passion and per- and then manage
sistence have played an integral part in the a person’s safety,
success of both INX Software Pty Ltd and their compliance,
its chief executive Basil Lenzo over the past etc essentially
two decades. all off one single
And while the two only came together screen,” Lenzo
officially three years ago, Lenzo had an said.
inkling from the outset that his approach to “Normally you
business was ideally suited to a company have point-solu-
which he believes has largely flown under tions for training
the radar. and then another
“I genuinely believe this company which solution for compli-
started out 20 years ago is one of those ance and so forth
quiet achievers in the West Australian busi- which leads to dis-
ness sector – and I am not saying that be- parate data and
cause I’m the CEO,” Lenzo told Paydirt. lots of shadow IT
“We employ over 100 staff, we also have costs, whereas we
an office in Toronto and we have three give you an end-
strong partners in New Zealand, South Af- to-end solution
rica and now in South America as of late across the EHS
last year. For a WA business, I think we’re space.
extremely underrated when you consider “The market
our average growth is at 20% annually and really only has a
each year we’ve consecutively grown 15% handful of true
in net-new clients.” competitors global- Basil Lenzo
Lenzo, a 40under40 award winner from ly. By bringing Vix and INX together like we
his Datacom days, initially joined INX as did late last year, it definitely makes us the systems were robust and agile enough that
the chief marketing officer in January 2018 No.1 player globally for workforce logistics.” we could provide things like better tracking
before being promoted to the chief execu- Lenzo attributes his strong work ethic forms or updating system configurations
tive’s chair the following year when Tanarra and passion to see others succeed to his easily to adjust to the changing environ-
Capital acquired the Perth-based Environ- late father, Vince, who he says: “continues ment.
mental, Health and Safety (EHS) software to inspire me daily to keep doing what I do”. “The other thing we did was actually just
business. Himself now a father of three, Lenzo check-in with a lot of our clients…it was just
Following the company’s acquisition of made sure the family values instilled into that personal touch to ask ‘hey, are you
FIFO logistics specialists Vix Resources him from a young age around hard work guys OK’ because we work very closely
in December 2020, INX now provides in- and supporting others were at the top of with our clients and we value those close
tegrated solutions to more than 230 clients the priority list for both INX employees and relationships.”
in the resources and clients during the on- While uncertainty remains in the world
mining services sec- set of the coronavirus due to the ongoing pandemic, Lenzo has
tors. The business pandemic last year. guaranteed that INX will continue to adapt
also provides cover- “We took our work to the evolving environment so both the
age across 24 differ- By bringing into people’s homes company and its clients can “return home
ent industries in more so it became really safely to their families”.
than 20 countries, Vix and INX important to make “We can’t stand still as an organisation.
with the number of together, it definitely sure everyone was When you’re in technology, you’re only 90
individual users rap- comfortable and eve- days away from being taken over by some
make
idly approaching the “s us the No.1 ryone understood smart cookie somewhere in the world, so
1 million mark. player globally for that the normalities for us it is about continued investment in
Most of the compa- of life have just been the platform, continued investment in our
ny’s clients utilise at workforce logistics. shaken up and work people and delivering great client servic-
least three of the spe- life wasn’t going to es,” he said.
cialised workforce be this consistent “The current economic climate is quite
logistics solutions 8.30am to 5pm that interesting in that we have to look after
on offer, including rostering, accommoda- we’ve done for so many years,” Lenzo said. our people. We make sure that every em-
tion, flight management, safety, training “From a client perspective, the feedback ployee not only enjoys their job but has a
and compliance. On average, each client was that we were very agile and they were sense of purpose in what they do and then
predominantly from the mining sector has pleased to have received uninterrupted go back home safely to their families…it’s
been with INX for about eight years. support during a pretty challenging time something we carry with us every day.”
“We’re very unique in that our clients for everyone where there were a lot of un-
have the ability to on-board and then man- knowns. We were very fortunate that our – Michael Washbourne

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