Page 13 - GrowSA News September

F E M A L E L E A D E R S H I P

LOVEAND PASSION NEVER FAILS

When asked about her membership of CCBC, Stella’s
“Love never fails! Anything done in love
response was an immediate posi�ve response. She does
and passion provides for abundance in not doubt, that the value of being a member of CCBC,
all that you pursue,” says Stella adds to her business.
Mokwena, CEO of a pioneer cleaning Not only does the content of the webinars provide her
with new ideas and state of the art processes, but she
company Staza Cleaning. also has the opportunity to build her network of like-
minded people.

Sage advice from Stella

1. Ensure you have a vision that is
bigger than yourself, something that
you are passionate enough about to

fight for even during difficult �mes.
2. A�er calcula�ng your risks, just do
it! Do not wait un�l everything is
Stella Mokwena, CEO of a pioneer cleaning company Staza Cleaning perfect; adapt as you go along.
3. Build rela�onships with all
Stella founded Staza Cleaning in 2001 based on her passion
for customer services, for people, and the environment. stakeholders, intending to create
Her business model was to create employment and mutually beneficial partnerships.
development opportuni�es for people who wanted to
work but was le� vulnerable in life. 4. Always pursue the highest service
Staza started with one cleaning employee 19 years ago, but excellence.
now employs 450 people that provide a one-stop service 5. Learn from everyone and every
covering facility management, cleaning, hygiene, pest situa�on and use it to improve all
control and gardening.
you do.
Stella holds a BCom degree in Accoun�ng and Business
Management from UNISA. She also has a Total Quality 6. Do not miss any opportunity to grow
Management cer�ficate. your business, walk with your eyes
“There have been many ups and downs in the journey of open, and be present.
19 years,” says Stella.
7. Be financially smart; do not assume
Amongst her highlights of the 19 years are the people she
has met and who have shaped her into the person she is that turnover is profit. Have a
now. The nega�ve experiences that also shaped her were personal bank account, a salary, and
people that did not keep their commitments and le� her a business account and treat them
without money to pay her employees. For her, this was
devasta�ng because she employs vulnerable people who differently. Reinvest money into the
cannot be without an income. business.
Fortunately for Stella and her team, cleaning services were 8. Lastly, be resilient and never ever
rated as essen�al services in the COVID-19 locked-down
period, leaving them with more work than they ever had. give up!
To meet all the new requirements, Stella had to learn the
procedures quickly because her clients were anxious about More informa�on on our website at
cleaning their places. www.stazacleaning.co.za

September | GROWSA MONTHLY NEWS 13