Page 5 - Spok Inside Track

MEET OUR NEWEST SPOK TEAM MEMBERS

Jimmy Bui Prakash Nagarajan
Sr Product Support Engineer Sr Software Engineer
Eden Prairie, MN Eden Prairie, MN

Tau Watts
Product Support Engineer
Eden Prairie, MN

SHOUT OUT

With the COVID pandemic in full swing and travel restrictions hitting our sales team, the sales leaders quickly
realized we needed to do something for our sales team. We decided to use this time to help the sales team hone
their sales skills and be ready for when things opened up again. John Bohman, Sales Enablement Manager was
tasked with coming up with a 6 week Spring Training program and John hit it out of the park!
Working cross functionally across various departments the Spring Training included over 20 hours of live training,
weekly quizzes to make sure that participants were engaged and retaining the content, over 25 daily emails of
additional training content sent to the team, videos, webinars and podcasts, separate Regional training sessions
and also Spok Go deck certification. To achieve this, John worked closely with subject matter experts from
different departments to help in these trainings as well as orchestrating the logistics to do so.
John put in a tremendous amount of time and effort to plan, deploy and execute Spring Training. He met and
exceeded all of the expectations that we had for this training program. Proof of this has come from the repeated
praise from our sales team who thought the trainings were insightful, meaningful and a constructive and
powerful use of their time. Not only did Spring Training help our sales team but by including other Spok
departments we were able to continue the all-important work of collaboration even while working from home.
Finally, John and the Spring Training program brought the sales team together at a very difficult time and
provided a much needed dose of comradery, teamwork and a good positive environment that everybody
needed.

The Spok Sales Operations team does its work under this mantra – Excellence is never by accident. It is the result
of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as
opportunities. John and the Spring Training program is the epitome of this mantra and we are proud and
thankful for a job well done!

Submitted by Al Colmenero & Don Soucy