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one has the desire and willpower, one can become an effective leader.   In grooming good leaders, it is crucial that they learn to lead by building
 Good leaders also are committed to developing those around them,   relationships with senior leaders who have served as coaches, mentors
 to develop a succession plan that will see the organisation through   and teachers. Young leaders tend to learn to lead better from tacit rather
 subsequent transformation demands.  than from cognitive knowledge, as apprentices of exemplary leaders.

 As such, talent management should be at the pinnacle of fostering a   In closing, I must acknowledge that although the public service has
 culture of performance in the public service. To do so, as the Honourable   achieved many victories, the journey is still not complete. Together. we
 Prime Minister mentioned during the launching of Invest Malaysia 2013,   have to continue to drive the transformation agenda, which requires
 we must better manage talent; attracting and retaining people in an ever   every PTD officer to bring about paradigm changes in delivering a high
 more competitive global environment  if we want to put Malaysia  at   standard of services to the rakyat. I am confident that we can achieve this
 the heart of the 21st century global economy. The quality of service is   objective. I wish to stress again that the rakyat are constantly evaluating
 determined by the quality of its people.   our efforts, and we should not allow a situation where we will be judged
               for failures due to our own shortcomings.
 In the effort to attract and retain the most suitable talent, I sincerely believe
 in the need for flexibility in recruitment, promotion and deployment of   We must take cognisance of the many inhibitions and constraints that will
 public officers. A new system of recruitment and rewards is extremely   impact the public service in rendering the services to the rakyat. Change
 wanting in order to attract the high performing individuals to join the   is difficult. It is a process that must be sustained over time. It is a battle
 public service – to re-brand the public service as an employer of choice.  of hearts and minds. As leaders and administrators, we must have the
               conviction that what we are doing is the right thing to do, with the best
 From my observations after being in the public service for more than   intentions at heart.
 30 years, as PTD Officers and Heads of Departments, we should further
 refine our human resource management at our office or department. I   I stand confident that PTD Boleh and if we move forward as one team
 believe that we need to fulfil the three important goals at the work place,   (1PTD) in the same direction, Insha-Allah, we will be able to successfully
 namely:       execute, and realise the Government’s Transformation Agenda, as well as
               to achieve more for the betterment of our country.



 01  Equity: to have skills and efforts acknowledged and fairly
 rewarded through wages, benefits and job security;


 02  Achievement: to be proud of one’s job, to seek improvement and
 accomplishment in accordance to world-class standards; and


 03  Camaraderie: to have good, productive relationships with fellow
 officers and staff made up of a diverse and inclusive workforce.










               Programme with Members of the Administrative and Diplomatic Service Association (PPTD) “PTD: Taking Charge of the
               Government Transformation Agenda”. 14 June 2013, Putrajaya International Convention Centre.

 36  Humanising The Public Service : A Compilation of Speeches by the Chief Secretary to the Government  37
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