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               Exercise 1 Complete each blank with one of the verbs given.




                       Replace          Dial             Listen        Speak         Enter

                       Remove           Ensure           Lift          Insert        Press

                       1.  ____________________ handset.

                       2.  ____________________ coins.


                       3.  ____________________ for dial tone.

                       4.  ____________________ number.

                       5.  ____________________ when connected.

                       6.  ____________________ handset after speaking.


                       7.  ____________________ unused coins.

                       8.  ____________________ the phone is switched on.

                       9.  ____________________ the phone number.


                           10.  ____________________ dial key.



               Exercise 2 Complete this telephone conversation.



                       Woman  :                         (1)                  . This is 02-3184596.

                                                 (2) _______.
                       Jack       :     ___________
                                                       (3)
                       Woman  :         Sorry,  ________________.
                       Jack       :     Oh! I'm Jack Reed.

                       Woman  :         Can I                 (4)                   for her, Mr. Reed?

                            Jack     :    Yes. Could you tell Pam to             (5)             at 02-5618244.
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