Page 20 - 2021 NAIIA Digital Blue Book
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COMPLETE ADJUSTMENT PROGRAM (CAP)

                                    (Continued)

     Miscellaneous Information
     The NAIIA Member Company will follow these bill paying procedures:
     A.  Interim Bills: Interim billing invoices are an accepted procedure and should be honored
        by the client when presented .
     B.  Service Invoice Payments: Properly documented service bills should be forwarded to
        the client in a timely manner. Billing invoices should be placed on the front of the
        report for ease of review.
     C.  Client Service Instructions: Service instructions and guidelines are often provided by
        a client. Those guidelines are encouraged and will take precedent over standard NAIIA
        member firm procedures.


          CLAIM PROFESSIONAL LIABILITY

                    INSURANCE COMPANY


     Founded by NAIIA member firms, Claim Professional Liability Insurance Company,
     RRG (CPLIC) offers Errors and Omissions and General Liability insurance coverage
     to all independent insurance adjusters across the nation.  This risk retention group,
     incorporated  in  Vermont,  reinsured  by  an  A+  rated  company  and  managed  by
     NAIIA volunteers gives all NAIIA members the opportunity to participate in a value
     concept and service never before made available to the independent adjuster.

     As a member of NAIIA your firm is likely to meet all of the underwriting standards in
     place and to have a substantial advantage in votes and dividends.  Our mission was
     to aid in the creation of the company by participation on the underwriting, claims
     and risk management committees and to continue to influence the company’s
     direction  by  service  on  the  Board  of  Directors.    Additionally,  NAIIA  members
     provide voluntary service by serving on key committees who recommend policy in
     a variety of areas including audit and dividends.

     New members to the NAIIA receive a substantial discount on the share price if
     they participate within the first 90 days of membership.  Standing members may
     elect to participate at any time.  More information is available from the web-site
     at www.cplic.net or by calling member services at 877-572-7542.










     20                                                      NAIIA Blue Book • 2021
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