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could be severed? If there are no alternative fiber ingress points, can
               you supplement a fiber connection with wireless connectivity? Do your

               alternate processing sites have sufficient network capacity to carry the
               full burden of operations in the event of a disaster?




                             If you quickly answered “no” to the question whether you

                  have critical business systems that rely on water, sewers, natural
                  gas, or other utilities, think again. Do you consider people a critical
                  business system? If a major storm knocks out the water supply to
                  your facilities and you need to keep those facilities up and running,
                  can you supply your employees with enough drinking water to

                  meet their needs?

                  What about your fire protection systems? If any of them are water
                  based, is there a holding tank system in place that contains ample
                  water to extinguish a serious building fire if the public water
                  system is unavailable? Fires often cause serious damage in areas
                  ravaged by storms, earthquakes, and other disasters that might
                  also interrupt the delivery of water.




               Hardware/Software Failures

               Like it or not, computer systems fail. Hardware components simply
               wear out and refuse to continue performing, or they suffer physical

               damage. Software systems contain bugs or fall prey to improper or
               unexpected inputs. For this reason, BCP/DRP teams must provide
               adequate redundancy in their systems. If zero downtime is a
               mandatory requirement, the best solution is to use fully redundant
               failover servers in separate locations attached to separate
               communications links and infrastructures (also designed to operate in

               a failover mode). If one server is damaged or destroyed, the other will
               instantly take over the processing load. For more information on this
               concept, see the section “Remote Mirroring” later in this chapter.

               Because of financial constraints, it isn’t always feasible to maintain
               fully redundant systems. In those circumstances, the BCP/DRP team
               should address how replacement parts can be quickly obtained and
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