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Explaining the Benefits of BCP


                  At a recent conference, one of the authors discussed business
                  continuity planning with the chief information security officer
                  (CISO) of a health system from a medium-sized United States

                  (U.S.) city. The CISO’s attitude was shocking. His organization had
                  not conducted a formal BCP process, and he was confident that a
                  “seat-of-the-pants” approach would work fine in the unlikely event
                  of a disaster.

                  This “seat-of-the-pants” attitude is one of the most common
                  arguments against committing resources to BCP. In many
                  organizations, the attitude that the business has always survived

                  and the key leaders will figure something out in the event of a
                  disaster pervades corporate thinking. If you encounter this
                  objection, you might want to point out to management the costs
                  that will be incurred by the business (both direct costs and the
                  indirect cost of lost opportunities) for each day that the business is

                  down. Then ask them to consider how long a “seat-of-the-pants”
                  recovery might take when compared to an orderly, planned
                  continuity of operations.




               Legal and Regulatory Requirements

               Many industries may find themselves bound by federal, state, and
               local laws or regulations that require them to implement various
               degrees of BCP. We’ve already discussed one example in this chapter—

               the officers and directors of publicly traded firms have a fiduciary
               responsibility to exercise due diligence in the execution of their
               business continuity duties. In other circumstances, the requirements
               (and consequences of failure) might be even more severe. Emergency
               services, such as police, fire, and emergency medical operations, have
               a responsibility to the community to continue operations in the event
               of a disaster. Indeed, their services become even more critical in an

               emergency when public safety is threatened. Failure on their part to
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