Page 872 - (ISC)² CISSP Certified Information Systems Security Professional Official Study Guide

Multimedia Collaboration

Multimedia collaboration is the use of various multimedia-supporting
communication solutions to enhance distance collaboration (people
working on a project together remotely). Often, collaboration allows

workers to work simultaneously as well as across different time
frames. Collaboration can also be used for tracking changes and
including multimedia functions. Collaboration can incorporate email,
chat, VoIP, videoconferencing, use of a whiteboard, online document
editing, real-time file exchange, versioning control, and other tools. It

is often a feature of advanced forms of remote meeting technology.

Remote Meeting

Remote meeting technology is used for any product, hardware, or
software that allows for interaction between remote parties. These
technologies and solutions are known by many other terms: digital

collaboration, virtual meetings, videoconferencing, software or
application collaboration, shared whiteboard services, virtual training
solutions, and so on. Any service that enables people to communicate,
exchange data, collaborate on materials/data/documents, and
otherwise perform work tasks together can be considered a remote
meeting technology service.

No matter what form of multimedia collaboration is implemented, the

attendant security implications must be evaluated. Does the service
use strong authentication techniques? Does the communication occur
across an open protocol or an encrypted tunnel? Does the solution
allow for true deletion of content? Are activities of users audited and
logged? Multimedia collaboration and other forms of remote meeting
technology can improve the work environment and allow for input
from a wider range of diverse workers across the globe, but this is only

a benefit if the security of the communications solution can be
ensured.

Instant Messaging