Page 6 - Mercury Service Tool Guide (2020) - 8M0163249

INTRODUCTION - SERVICE TOOL GUIDE

All MercNET systems are subject to change without notice, as we continue to improve our products based on customer input.
Electronic Parts Catalog
The Electronic Parts Catalog (EPC) containing the Mercury Parts Catalogs and Service Bulletins is available online for subscribing EPC customers. An offline version is
also available for installation using a removable storage device, with updates via download. Features of the Electronic Parts Catalog include:
• Easy access to part numbers and service bulletins
• Easy access to information by product line and serial number
• Create and import pick list to orders and claims
• Access footnotes in special comment section
• Current information available with nightly online updates
• Find part numbers quickly with hot spotting
• Add notes directly in EPC for personal use
• Multiple searches can be open simultaneously
MercNET Training
MercNET training is available online by selecting the MercNET Training link under Handy Tools.
For additional MercNET training contact MercNET Support at 800‑556‑4327.
Recommended System Requirements For MercNET and Electronic Parts Catalog

• Microsoft Windows 7 or Newer Operating System
• 1 gigahertz (GHz) or faster 32‑bit (x86) or 64‑bit (x64) processor
• 1 gigabyte (GB) RAM (32‑bit) or 2 GB RAM (64‑bit)
• 16 GB available hard disk space (32‑bit) or 20 GB (64‑bit)
• USB Drive
• High‑Speed Internet access
• Internet Explorer 11 or greater
• Color monitor (resolution 1024x768 pixels)
• Local Printer
MercNET/MIDAS Customer Service Contact Information

Office Hours: Monday – Friday, 7:30 a.m. to 4:30 p.m. Central Standard Time
Phone: 1-800-556-4327
Fax: 920-924-1042
E-mail: mercnet.support@mercmarine.com

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