Page 79 - PowerPoint Presentation
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RESORT MANAGER
• Short term and long range planning.
• Maintaining a positive image and quality service
• Implementing operational policies and
procedures
• Maintaining maximum room occupancy
through advertising, promotion, and accurate
sales forecasting
• Maintaining effective communication
between all departments of the hotel
• Ensuring that the hotel is adequately staffed and
that the staff is properly trained, motivated, and
supervised
- Generally, management functions are classified into
forecasting, planning, organizing, communicating,
and evaluating.
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