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PATHOLOGY DEPARTMENT OBJECTIVE
Provides an efficient, effective and accurate diagnostic pathology services for the treatment of
in-patients and out-patients.

PATHOLOGY DEPARTMENT VISION STATEMENT
The Department of Pathology, Hospital Tengku Ampuan Afzan will be the best medical laboratory INTRODUCTION
by providing a quality, cost effective and innovative testing with latest technology in clinical
laboratory diagnostic services.

PATHOLOGY DEPARTMENT MISSION STATEMENT
We are committed to work together as a team of qualified professionals to provide an excellent
patient care by providing comprehensive, high quality laboratory testing and patient focused
expert consultation in clinical diagnostic service.

PATHOLOGY DEPARTMENT CLIENT CHARTER
To all our clients :
We promise that we ;

1. Shall entertain them in 5 minutes.
2. Shall give a quality service based on Ministry of Health standard requirements.
3. Shall perform services based on time as stated below :
4. Laboratory results are CONFIDENTIAL and BELONG TO Hospital Tengku Ampuan Afzan,
Kuantan.

No Unit Tests/Parameter Time
1 Integrated Blood Gas 15 to 45 minutes
Blood Ammonia 45 to 60 minutes
Dengue Rapid Test
RBS/FBS 45 minutes to 4 hours
BUSE
Serum Bilirubin
Full Blood Count
PT/APTT
Urine Pregnancy Test
Urine FEME
2 Microbiology CSF Gram Stain, India Ink & 60 minutes
Latex Agglutination
3 Transfusion Group and Crossmatch 15 minutes (Urgent)
60 minutes (Normal)
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