Page 2 - Under The Roof Avonside Group staff newsletter - November 2018
P. 2
UNDER THE ROOF
Manufacturers Specifications
– Who Benefits?
TONY BURKE
Group Managing Director
Why do I encourage such behaviour? I do so
because it is proven that when you question
why things are done, you will come up with
some interesting observations – some valid,
others less so. But it only takes one valid
observation to lead to a ‘breakthrough’
moment in terms of how we do things that
can change the fundamentals of how we go
about our business.
After all wasn’t it Albert Einstein who
stated that the definition of insanity was to
do the same thing over and over again – yet
expect a different outcome?
So, as we all strive for a competitive
edge, my experience has taught me that we
should constantly be questioning things.
Young children are brilliant at it, because they
don’t have the cultural baggage that says
‘that’s how we do things here’ they question
WITHIN AVONSIDE GROUP I AM everything. It’s how they learn. Almost as
CONSTANTLY CHALLENGING MY importantly, it can force the adult on the
MANAGEMENT TEAMS TO QUESTION THE other end of the questioning to re-evaluate
NORM. TO ASK ‘WHY?’ ABOUT THINGS ‘why’ we do things and maybe, as a result,
THAT AS AN INDUSTRY WE EITHER TAKE actually change the way we do some things.
FOR GRANTED OR CONSIDER AS WRITTEN Thus, we’ve established that challenging
IN TABLETS OF STONE. the status quo, whilst not always resulting in
— change, can be a good thing that, within the
correct framework, gives a platform for
differentiated thinking.
Therefore, one of the things we have
been questioning recently is the relative
benefits of a Manufacturers Specification or
System Warranty. What are the benefits and
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www.avonsidegroupservices.co.uk

