Page 2 - Under The Roof Avonside Group staff newsletter - November 2018
P. 2

UNDER THE ROOF




            Manufacturers Specifications



            – Who Benefits?





            TONY BURKE


            Group Managing Director



                                                              Why do I encourage such behaviour? I do so
                                                              because it is proven that when you question
                                                              why things are done, you will come up with
                                                              some interesting observations – some valid,
                                                              others less so. But it only takes one valid
                                                              observation to lead to a ‘breakthrough’
                                                              moment in terms of how we do things that
                                                              can change the fundamentals of how we go
                                                              about our business.
                                                                    After all wasn’t it Albert Einstein who
                                                              stated that the definition of insanity was to
                                                              do the same thing over and over again – yet
                                                              expect a different outcome?
                                                                    So, as we all strive for a competitive
                                                              edge, my experience has taught me that we
                                                              should constantly be questioning things.
                                                              Young children are brilliant at it, because they
                                                              don’t have the cultural baggage that says
                                                              ‘that’s how we do things here’ they question
            WITHIN AVONSIDE GROUP I AM                        everything. It’s how they learn. Almost as
            CONSTANTLY CHALLENGING MY                         importantly, it can force the adult on the
            MANAGEMENT TEAMS TO QUESTION THE                  other end of the questioning to re-evaluate
            NORM. TO ASK ‘WHY?’ ABOUT THINGS                  ‘why’ we do things and maybe, as a result,
            THAT AS AN INDUSTRY WE EITHER TAKE                actually change the way we do some things.
            FOR GRANTED OR CONSIDER AS WRITTEN                      Thus, we’ve established that challenging
            IN TABLETS OF STONE.                              the status quo, whilst not always resulting in
            —                                                 change, can be a good thing that, within the
                                                              correct framework, gives a platform for
                                                              differentiated thinking.
                                                                    Therefore, one of the things we have
                                                              been questioning recently is the relative
                                                              benefits of a Manufacturers Specification or
                                                              System Warranty. What are the benefits and
                                                                                                         >>>





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