Page 63 - FDI Alliance International Magazine. Spring 2021 Digital Interactive Issue
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comes back too soon?" Is she just taking “a day”? Based on what we have   first step. These manufacturing leads I am working with are making some
        been through, different thoughts are running through different people’s   great insights into their behavior and how by changing themselves, they can
        minds based on what has happened the last sixteen months.  positively impact others and in turn, without really knowing it, impact their
                                                              culture.
                         TALENT ATTRACTION
                                                              The truly worrisome part for me is the loss of connection and relationships
        The one thing we know for sure is that the work landscape WILL continue to   through the pandemic. Culture is built through personal connection.
        change and evolve. There will always be uncertainty. That would have been   Talent is built through personal connection. Trust is built through personal
        the case with or without the pandemic. There was no better lesson than what   connection. Focus on the people side of the employee and help them to
        happened to us in the first quarter of 2020. Prior to that, remote work was   grow as co-workers and leaders.
        felt to be an edgy trend that could have significant implications but was slow
        to grab traction. For over a year now, it has been the new normal (oh how I
        dislike that term). What happens next will shape our world.     TODD’S TALENT ENGAGEMENT CYCLE

        A study by Accenture showed that pre-COVID (like it is a pre-historic era or   I’ve developed, simply put, Todd’s Talent Engagement Cycle. I know, I need
        something) remote workers constituted about 18% of the workforce. Their   to hire a marketing coordinator for my business for a better name. The
        study predicts that in the next five years that percentage will only increase   five stages of the cycle include: Self-Engagement; Pre-Engagement; On-
        to 25%. I think if you asked the average person, they would have guessed   Engagement; In-Engagement; and Re-Engagement. It would be a several
        much higher.                                          hour training to go into the appropriate detail but let me give you a quick
                                                              summary.
        In our part of the world, we are slowly getting back to the staggering talent
        numbers and challenges we were facing prior to the pandemic. No matter   Self-engagement is where we focus on employees as individuals with their
        where you work for or who you work for, there is still the challenge of finding   needs, wants, and desires. This is where the core values are established.
        enough people to fill all the vacant jobs. Just in the County I live in alone,   Pre-engagement in the talent attraction journey is where we are recruiting
        there are over 700 job openings with a total population of about 70,000   and hiring prospective employees. On-engagement is the timeframe from
        (about half are workforce eligible). Unemployment is nearing pre-COVID   when they are first hired to their “probationary” period. In-engagement
        numbers. We are right back where we were before.      is the employee as they shift to the mentoring side of the equation. Re-
                                                              engagement is establishing communication and connection with employees
                                                              after they have left the organization with the hopes the grass isn’t always
                           WHAT DO I DO?                      greener outside the organization. There is a lot more detail behind each
                                                              of the five steps. This cycle keeps the emphasis where it should be, on the
        Where one part of your organization needs to define their policies related to   employee.
        health, other parts of your organization need to focus on the talent pipeline.
        These are not mutually exclusive because prospective employees will shop.
        I firmly believe they will shop based on culture and more specifically, core   CORPORATE CULTURE AND CORE VALUES
        values, within an organization. Do you know yours?
                                                              There would be much less questioning of Chris with a corporate culture
        One of the companies I am currently working with is focusing on addressing   that focuses on trust, optimism, honesty, enthusiasm, and teamwork. Those
        their corporate culture. Their vision, mission and values are a part of that,   happen to be my core values. The exercise I went through to determine and
        but often culture eats vision. They’ve been starting and stopping for a couple   develop them was a great experience. They stay with me in every aspect
        of years; however, they are now headed in the right direction because   of my life. Throughout the talent engagement cycle, core values of the
        they are focusing on the elements of culture and will soon be engaging   individual and company are important. They aren’t just pretty words to stick
        employees from across the company to lead in developing a culture. That’s   on the wall in a picture frame. Look what they did to Enron.
        promising and a start toward growing that much needed trust back into the
        employees. We control the future by owning the future and that is what this   You are late to the game if your focus hasn’t shifted back to trust, talent,
        company is doing.                                     corporate culture, core values, and your employee’s mental health. It can
                                                              be jump-started with the right commitment from executive leadership and
        Another company I work with is focusing on team cohesion and we started   frontline workers. Change and uncertainty can be conquered.
        with a DiSC assessment. Employees must put their oxygen mask on first   The pressure is off Chris.
        before they can help others and the report from the assessment is a great



                                                                               TODD KUCKKAHN

                                                                               Todd Kuckkahn is an independent speaker, coach,
                                                                               teacher, and trainer with The John Maxwell Team
                                                                               (JMT). He has done numerous presentations,
                                                                               workshops, and seminars at local, state, national
                                                                               and international conferences. Todd is also JMT
                                                                               certified as a DISC trainer and consultant.

                                                                                   BUCKYBUCKETS@CHARTER.NET
                                                                                   715-498-4979
                                                                                   TODDKUCKKAHN.COM





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